Maita Toyota - Service Center

Excellent customer service! Will go back for future car services that will require to maintain a reliable source of transportation to and from daily commute. services that will require to maintain a reliable source of transportation to and from daily commute. More

Two main issues:1. I don’t understand the point of Two main issues: 1. I don’t understand the point of making an appointment if you guys can’t staff accordingly. The drop off / non appointment lane wa Two main issues: 1. I don’t understand the point of making an appointment if you guys can’t staff accordingly. The drop off / non appointment lane was being helped faster than the application lane if you know you have X number of appointment you should have enough people available to service them instead of focusing on drop offs. 2. Your “valet” employees must have been hired from the DMV or something because there was no sense of urgency. The guy one guy that was bringing the cars out continued to have his side conversation with his coworkers as he strolled to get the keys and proceeded the bring people their cars. From the time that I paid to the time that I got my car 13 minutes lapsed while this guy continued to just talk to other employees. I felt worst for an elderly lady who was in her late 70-80s that waited with me and we both kept looking at each other like we are in a prank show. Your office isn’t probably going to take action or even care much but at least other people reading these reviews can find somewhere else to go. After waiting for so long there was a black guy that was doing something else (I only mention this so he doesn’t for some reason get in trouble because he was the only one that seemed to care) , I went up to him to see if he could help me instead and he right away went and got my car while the other dude continued his stroll. More

Very prompt at getting my part and on getting it installed, They also were very willing to re set my clock to match daylight savings time and also to send me before and after pictures of the instal installed, They also were very willing to re set my clock to match daylight savings time and also to send me before and after pictures of the installation of the catalytic converter guard More

Usual , online appt. Got 2pm, asked for 9am got 940. Car done & recieved a call promptly. Pk up fairly quick. Paid. Basically routine service on a 2005 camray. done & recieved a call promptly. Pk up fairly quick. Paid. Basically routine service on a 2005 camray. More

easy sign up for service good crew. easy in and out, I waited in the lobby, and enjoyed having coffee and snacks available. looking forward to next time waited in the lobby, and enjoyed having coffee and snacks available. looking forward to next time More

Always professional, always on it. Great service. Can rely on their word. Can't beat their service, price and location in Sacramento. Thank you Maita Toyota. rely on their word. Can't beat their service, price and location in Sacramento. Thank you Maita Toyota. More

too long of a wait for an oil change, may hire more people? longest wait I've ever experienced. (and I need six more words) people? longest wait I've ever experienced. (and I need six more words) More

I was quoted a price of $1471.32. Got a quote from another Toyota dealer in the area of $729. Told them not to bother. another Toyota dealer in the area of $729. Told them not to bother. More

Wonderful job and perfect on timing. Angel was great. Came in for oil change and they rotated tires and took care of 2 recalls all without an appointment.. thank you guys. Came in for oil change and they rotated tires and took care of 2 recalls all without an appointment.. thank you guys. More

Everyone was friendly and helpful. My concern about my tires was addressed. I have been a customer since 1997 and have always had great service for my vehicles. tires was addressed. I have been a customer since 1997 and have always had great service for my vehicles. More