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Maita Toyota - Service Center

Sacramento, CA

3.9
3,895 Reviews

3,895 Reviews of Maita Toyota - Service Center

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September 22, 2021

Did not handle the problem very well they should try harder to keep customers satisfied More

by robert.walker4129
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Cruz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

September 22, 2021

I’ve been bringing my vehicles to Maita for over 20 years. Their parts and service departments are always on point. More

by mas95692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case
September 21, 2021

Very courteous, accommodating and this time the staff felt like they were taking their time to give their attention to questions. Also, not pushy to add unnecessary service. More

by JUANASAPI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2021

Always great service and friendly advisors. Prices are comparable to others. Clean and inviting lounge More

by CLAUDIA.SITAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

Service is always great and the employees are always courteous. On this visit, the service was completed 15 minutes before the wait window. More

by TTKODA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2021

Service was great but i have to go back because it is not working again, More

by BERNADETTE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Employees were prompt, friendly, professional, informative. I was very pleased with their service. That's More

by margiew0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Supervisor Val does not remember speaking to me when I called a few weeks prior about my tires. I asked him to put in a note about the horrible service I received since He said there was no way to officia More

by DOUCHENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Val Valadez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

September 16, 2021

Great service! Very efficient from setting up appointment, to checking in, waiting while the work is performed and paying the bill! Highly recommend! More

by ANDYMONHEIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2021

Usually good, but when I arrived for my appointment was told they told me that they were running way behind and my oil change would take “over 2.5 hours.” Decided to get a ride home and come back the next More

by GOLDENAMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
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