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Maita Toyota - Service Center

Sacramento, CA

4.0
3,732 Reviews

3,732 Reviews of Maita Toyota - Service Center

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August 20, 2021

This was the first time since we bought our vehicle from Maita Toyota and have been servicing it there since. The tire which we bought was from Maita and was not fixed. I had to wait another hour for them More

by JRPRMILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nathan Duenas, Josh Pennix, some I don't have names for
August 18, 2021

Efficient and empathetic from the greeting ( thank you Kali) to the completion (thank you Lee.) Everybody appeared to be working together to take care of the large lines of cars in a timely manner More

by MIKEAND5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Priscilla did an excellent job to make sure that my car was repaired as soon as possible. I appreciate her valuable assistance and friendly service. More

by GONZALEG07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Excellent customer service. Jorge rom the tire dept. and Karina was very friendly, professional and excellent communication skills. Answered all my questions regarding the new tires I have purchased. Thank More

by TULIAH127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2021

Maita Service Center always does a great job--I've been going to them for years. I never have to worry about my car getting taken care of, whether a big or small job. The customer service is top notch as More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Shibata
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2021

I waited for 3.5 hour to get maintenance done originally the person quote me eta of 1.5 hour. No communication i have to go ask myself what’s taking so long. The tech said they forgot about me and my serv More

by PANGHOUAV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex but Angel was the one I went to ask because I couldn’t find Alex
August 15, 2021

Was in service light cane on, left the car for a day half for service. Still had to return for lights. Was told I can do it myself, if I didn't want to come in or go on Utube. Said that's why I paid Toyota More

by BJGAINES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2021

Got in when promised at 7am. Checked my tire that was purchased from them. Large hole from nail so they just replaced the tire. So happy that I now feel safe driving around town. More

by LCOCAL12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tire fellow, sorry can't remember fellows name at the desk.
August 13, 2021

I have always received excellent customer service at this dealership. They are courteous, thorough, and kind. They have never disappointed me. I will continue to book my service needs here a Maita Toyota. More

by KCAMES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

This was easy. The service was done quickly while we waited. The waiting room was big and seats were far apart so we didn't have to sit. close to other people. All of the staff were friendly. More

by DAVEKEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Mendez
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