Maita Toyota of Sacramento

They made a appointment at the wrong time, there was no where to get water also the car was ready to go but they were making the paperwork for a really long time. where to get water also the car was ready to go but they were making the paperwork for a really long time. More

My engine lost power after being serviced. Engine hesitates while driving down the road. Never had this problem before!! Thanks Engine hesitates while driving down the road. Never had this problem before!! Thanks More

It is very customer friendly and i always enjoy sitting and relaxing in their lobby while car is being worked on. and relaxing in their lobby while car is being worked on. More

The customer service I received was excellent! ! My service writer was very helpful and informative every step of the way. ! My service writer was very helpful and informative every step of the way. More

as always, awesome experience and the best customer service, thank you Angel for your help. thanks service, thank you Angel for your help. thanks More

Great customer service Junko is the best repairs always done on time. I take all my cars to Maita Toyota of Sacramento always done on time. I take all my cars to Maita Toyota of Sacramento More

I love this dealership and am willing to drive an hour, one-way, to use their service department but I had my first less than stellar experience. I am not sure if I will be returning to the dealerahip. I t one-way, to use their service department but I had my first less than stellar experience. I am not sure if I will be returning to the dealerahip. I told my service person that I needed to be driving out at a certain time or I would be late at picking up my severely autistic children from school. I checked in several times with him to verify I could leave on time and he kept saying it would be fine. Needless to say, I did not get out on time and was late picking up my kids which is a big deal because of their special needs. I really wish he had just let me have a loaner car so I could have been ontime picking them up. I tried to explain how urgently important timeliness was for me because of my kids' situation but I don't think he understood and he certainly did not seem to take my high anxiety levels about the timeliness serious. Fairly disappointed. More

Made an appointment for Service, unbale to make appointment, Took vehicle to other dealership and found out there was notes in my records about service work never performed on my vehicle. appointment, Took vehicle to other dealership and found out there was notes in my records about service work never performed on my vehicle. More

I appreciated the great customer service and quick turnaround time. Also appreciated that an appointment was available on the day I needed it done. turnaround time. Also appreciated that an appointment was available on the day I needed it done. More

Mario & Pedro had excellent customer service. They both kept me informed about my vehicle the entire time. You can tell they both take pride in their jobs. They both give excellent customer servi They both kept me informed about my vehicle the entire time. You can tell they both take pride in their jobs. They both give excellent customer service. Keep up the great job. I'll definitely keep coming but to this dealership for any of my Toyota needs. More