Maita Toyota of Sacramento

MAITA TOYOTA IS AMAZING AS USUAL! I WILL BE BACK FOR ALL MY SERVICE NEEDS. I WILL BE BACK FOR ALL MY SERVICE NEEDS. More

5 star excellent customer service I have been taking my car there since 2015 and have always received excellent service car there since 2015 and have always received excellent service More

The service is usually great, but this time it wasn't. I was on time for my appointment, but I still had to wait about 10-15 minutes for my adviser. They said it would take about 3-4 hours to finish, but I was on time for my appointment, but I still had to wait about 10-15 minutes for my adviser. They said it would take about 3-4 hours to finish, but it was five hours. I never got a call in the interim regarding status. The work done wasn't thoroughly explained--I had to ask several questions. After I paid, I had to wait at least 15 minutes or longer for my car to be brought up, and the inside edge of the driver's side of the car was filthy from foot prints or some type of scuff marks. Overall, wasn't a pleasant experience like it usually is. More

I had some items that were identified as needing repairs the last time that I went in for service… I called to make an appointment to have these items replaced and I was told to bring my truck in on a certa the last time that I went in for service… I called to make an appointment to have these items replaced and I was told to bring my truck in on a certain day at 7 AM. And I did. I got a call at 3 PM that same day that they are unable to complete my repairs as the parts are not available and would have to be special ordered… Not really sure why I brought my Truck in in the first place if they didn’t have the parts… I’m not used to this kind of service from Maita Toyota… Not sure I’m ever going back. More

Start to finish, they were fabulous. I have been taking my Prius to Maita for 16 years and my car runs as if it was new. I have been taking my Prius to Maita for 16 years and my car runs as if it was new. More

not good service n v j k k l o n HD d I 7 More

Angelo was rude and distracted. The paying process was so disorganized. Appt was too long and they moved my groceries and left them sitting in the car in the sun. The paying process was so disorganized. Appt was too long and they moved my groceries and left them sitting in the car in the sun. More

I arrived exactly on time and still had to wait 10 minutes for a service person... minutes for a service person... More

The service advisor stated it would take about 1-1/2 hours for my appointment. I was in and out in about an hour and on my way. Excellent service. hours for my appointment. I was in and out in about an hour and on my way. Excellent service. More

With it with out an appointment in the service department it takes over 4 hours, so either way you will need to plan to drop your car and come back at the end of the day it takes over 4 hours, so either way you will need to plan to drop your car and come back at the end of the day More