Maita Toyota of Sacramento

Easy and smooth transition , will highly recommend this family owned business thank you Ira for your help family owned business thank you Ira for your help More

Useless. I will go to a different place where I can talk directly to the person working on my car. I will go to a different place where I can talk directly to the person working on my car. More

Service was as outlined upon my arrival. The wait was shorter than expected and you can track it on the app provided. The wait was shorter than expected and you can track it on the app provided. More

Thank you, Maita Toyota team, for your quality customer service and support as always. I appreciate the level of professionalism, great communication, and expertise by the team. Thank you, Emilio, Lisa, an service and support as always. I appreciate the level of professionalism, great communication, and expertise by the team. Thank you, Emilio, Lisa, and Tabitha! More

I alternate my service on my Hybrid 2023 RAV4 XSE, which is my third Toyota since 2005, between Maita and Modesto Toyota. I reside in Murphys, so it's important that when I bring my Toyota into service, the is my third Toyota since 2005, between Maita and Modesto Toyota. I reside in Murphys, so it's important that when I bring my Toyota into service, the job is done right the first time because of the distances I drive. I coordinate medical, car service, shopping and other appointments in these two 'big cities' so I accomplish as much as possible on these day trips. I am happy to say that since discovering Maita and bringing my car in for service twice, so far, across the board, all aspect of servicing my vehicle at Maita Toyota of Sacramento have been great experiences. Even if I am quoted 90-minutes on a 5K mile service and it takes a bit over two hours, I would rather they do the job right the first time, instead of rushing it and cutting corners. For 20-years I have used Toyota service exclusively on my two Prius and now my RAV4, at Toyota dealerships in Fort Myers, Florida, Dallas, Texas, San Rafael, Modesto, San Francisco and Sacramento, and I am happy to report Toyota service is consistent no matter where I go. Keep up the good work. More

Very pleasant, comfortable And polite. My salesman was easy to work with. F and I was quick. I would be happy to do business with this dealership again. My salesman was easy to work with. F and I was quick. I would be happy to do business with this dealership again. More

It took 4 hours for routine maintenance on my car. It took 2 hours for the routine inspection of my car. Extremely long wait time. It took 2 hours for the routine inspection of my car. Extremely long wait time. More

Took over 2 hours for an oil change. They held all cars until right before closing and checked out 15 people at once. Also claimed I needed new air filters that were changed 3 months bef They held all cars until right before closing and checked out 15 people at once. Also claimed I needed new air filters that were changed 3 months before. More

Dayton was very attentive, easy to understand, polite and respectful. Thank you for having him on your service team! respectful. Thank you for having him on your service team! More

They are always responsive and appropriately concerned when I have questions about my cars service. Appointments are easy to name and the time frame they give for completion is always pretty darn close t when I have questions about my cars service. Appointments are easy to name and the time frame they give for completion is always pretty darn close to when you get your car back. When not they reach out and tell you what is going on and what the delay will be. More