Maita Toyota of Sacramento

BEST DEALERSHIP SALES AND SERVICE EXPERIENCE I HAVE EVER HAD My wife and I purchased a slightly used 2008 Sienna XLE from GREG WONG It had been the Service Manager's vehicle for one year and had 10,000 miles on My wife and I purchased a slightly used 2008 Sienna XLE from GREG WONG It had been the Service Manager's vehicle for one year and had 10,000 miles on it. Greg was a NO pressure salesman. Our daughter and son-in-law had recently purchased a new Camry from Greg and highly recommended him. We were not disappointed. He listened carefully for what we were looking for and made us a GREAT deal on the purchase. We have always had it serviced at the dealership, something I generally avoided in the past due to sometimes unpleasant experiences. The services have always been done in reasonable time, and SEAN SMITH, who is usually my advisor, has saved me money by suggesting waiting for some things like tires a little longer. I did get another 5000 miles on them before purchasing new Michelins from the dealership. So when Sean advised me it was time to replace the brakes, I had no reason to doubt they really needed to be done. A few months back I took another son-in-law's TACOMA in for servicing. Sean was not there that day. Bob Sigston helped me. There was a miscommunication between the shop and Bob. I wound up waiting for five hours for an oil and filter change. When it was discovered that I was still waiting, Bob went to the shop to see what the problem was. The truck had been done and parked hours before, but somehow the advisor desk never got the word. Without my saying anything, Bob immediately comped the service for that day. WOW! They did find that the brakes were very thin, so I came back the next day to have them done. I have NO complaints. How could I? I recommend MAITA to anyone in the market for a car or Toyota service. More

Service underwriter Sean has always provide excellent service. Has a great communication ethic and is very prompt calling and returning phone calls. It's actually been Sean has always provide excellent service. Has a great communication ethic and is very prompt calling and returning phone calls. It's actually been reassuring to have someone so interested in customer care. Thanks. Laura Taylor. More

Exceptional Service My wife and I own Toyota/Lexus loyally consistently getting all service performed at Toyota/Lexus dealerships. Despite always receiving above board se My wife and I own Toyota/Lexus loyally consistently getting all service performed at Toyota/Lexus dealerships. Despite always receiving above board service from the Toyota brand we would like to comment on the truly exceptional customer and technical service provided by Marlon Nanog and Maita Toyota Sacramento. Marlon exudes the professional desire to help and never acts like most service agents trying to identify the easiest means to make a profit for the dealership. He possesses a deep knowledge of the technical attributes of all Toyota vehicles (we own three) and always ensures a very coherent, thoughtful explanation of both the service needs and the options for solution. In the over 15 years we've owned Toyota/Lexus vehicles we've always received consistently good service from Maita and Lexus of Sacramento but Marlon takes ownership of his job to a completely different level. He personifies customer service and truly cares about the quality of his work. Most recently I traveled out of country for work and the battery in our Sequoia suffered a normal cell leak rendering the car unable to start. My wife arrived unannounced with the vehicle on a tow truck and Marlon backed up with three customers. He never disrupted service for anyone in his line or previously scheduled yet also ensured my wife got the car fixed, returned in a superb amount of time considering no appointment, and even power washed the engine compartment. I've watched Marlon extend himself above and beyond routinely for numerous customers without question or lack of a smile. We cannot recommend him enough and, if you saw me, we're unquestionably not related in any way, shape, or form, so I'm only speaking from personal experience. More

Another happy customer The 2014 Tundra I was looking for wasn't available in California so Mehdi had to order for me EXACTLY what I wanted for a very reasonable price. Whe The 2014 Tundra I was looking for wasn't available in California so Mehdi had to order for me EXACTLY what I wanted for a very reasonable price. When it arrived a month later, it was missing a few accessories I'd requested. Mehdi worked hard to resolve the problem and even arranged for a free rental car while Maita installed the missing accessories. Quick and painless, just like the rest of the process. Thank you Mehdi!! More

This was my first new car purchase through a dealership. Mehdi made the experience comfortable and easy. He was able to answered all of my questions and concerns. He created a relaxed and inviting atmospher Mehdi made the experience comfortable and easy. He was able to answered all of my questions and concerns. He created a relaxed and inviting atmosphere. I appreciate the time he took with me to make sure that my purchase was exactly what I wanted. I would recommend Mehdi Raza and Maita Toyoty to my friends and colleagues. Such a positive experience. More

Not disappointed, AGAIN! We are a repeat customer of Mehdi Raza. Our first experience was equal to our experience with Kendall Lexus of Eugene, Oregon. Lexus dotes on their We are a repeat customer of Mehdi Raza. Our first experience was equal to our experience with Kendall Lexus of Eugene, Oregon. Lexus dotes on their customers almost as much as Maita Toyota of Sacramento. We absolutely hate buying cars, particularly hassling over the price, etc. Mehdi gave us the best deal. I research prices, incentives, etc. on line. Maita/Mehdi has always given us the best deal. They are waiting for us when arrive. We never spend more than an hour to close the deal. No hassles, no worries...Thanks Mehdi, and Maita Toyota!! More

Mehdi Raza is a gorgeous salesman with great sales personality , very easy to deal he understand what you want , dealing is very fair . When i visited to the dealer i have no plan to buy the SUV , jus personality , very easy to deal he understand what you want , dealing is very fair . When i visited to the dealer i have no plan to buy the SUV , just because of him we buy the vehicle from them even miles were little over . I drove hundred's of mile's it is very nice , my family love it they all happy with vehicle. I recommended him to my friends . More

This was the best buying experience I have ever experienced. Dean Walton was wonderful to work with and worked hard to get me what I wanted. experienced. Dean Walton was wonderful to work with and worked hard to get me what I wanted. More

Visited six other auto dealers. I hate the hassle and aggravation of buying a new car. Maita Toyota was by far the best new car buying experience of my life. Entire staff was courteous and friendly. M aggravation of buying a new car. Maita Toyota was by far the best new car buying experience of my life. Entire staff was courteous and friendly. Mehdi Raza was straight forward and answered all of my questions to my satisfaction. He made for an easy, smooth new car purchase. More

We had made an appointment with Dean Walton, he met with us right on time. Dean is very knowledgeable about his products, had cars ready for us to test drive, spent time with us, and allowed us to have tim us right on time. Dean is very knowledgeable about his products, had cars ready for us to test drive, spent time with us, and allowed us to have time to decide. Never any pressure, he was easy to talk with. We will certainly recommend Dean to others looking for a new vehicle. Thank you, Dean! We are very happy with our new RAV 4!! This was our third time leasing from Maita, and definitely was the best experience yet. More