Maita Toyota of Sacramento

I contacted the internet department at Maita Toyota to get the specifications of various Prius models in anticipation of purchasing either a model IV or V. Dave Lundgaard was very responsive to my multip get the specifications of various Prius models in anticipation of purchasing either a model IV or V. Dave Lundgaard was very responsive to my multiple inquiries. We scheduled a meeting and Dave had my number one choice ready for a test drive. Dave was attentive, friendly and accommodating. The price was right as advertised, which was below invoice. Dave took our information, guided us through the process and ensured that all of the features in the model were in fact included in the car (initially it was missing the floor and cargo mats). The financing process went smooth as well (which we were apprehensive about given our prior bad experience at another dealer when the finance representative was rude when we declined additional features) - he did his job and we did ours. The finance representative was professional and did not press or push us on features we did not want to include in the financing (which I truly appreciated). Our Prius is exactly what we wanted and the service we received at Maita Toyota has made us Maita customers. I would definitely recommend others to purchase a vehicle at Maita Toyota through Dave Lundgaard. More

Contacted the salesman in quest of a specific car, he located the car and went thru all the details with me completely. Very happy with salesman as he completely answered all my questions concerning the located the car and went thru all the details with me completely. Very happy with salesman as he completely answered all my questions concerning the vehicle I was interested in obtaining, and worked hard to make sure I was as satisfied as any new car purchaser can be with the pricing. More

I have purchased four vehicles from this dealership in the last 9 years, the last three from Dave Lundgaard. Dave is the internet Fleet Manager; you can call him ahead of time and he has all information r the last 9 years, the last three from Dave Lundgaard. Dave is the internet Fleet Manager; you can call him ahead of time and he has all information ready before you arrive. Dave is not the normal salesman you see when you arrive waiting to greet you. He has a low key method in dealing with you and no high pressure tactics. He answers all questions honestly and to the best of his knowledge........NO BS. I would recommend Dave highly, have not had much contact with the rest of the dealership; none of the vehicles have been a problem. More

Dave is wonderfully patient and "no pressure" attitude. This is the second car I have purchased from him in a year and I am a life long devoted customer. He has a special gift to know just what type of ca This is the second car I have purchased from him in a year and I am a life long devoted customer. He has a special gift to know just what type of car you need, without trying to oversell or put pressure. I am a loyal Toyota customer thanks to Dave More

Unbelievable experience! I purchased a 2010 rav4 through the website. The online credit application was convenient. Mehdi Raza contacted me online as well as by phone to answer my questions. I drove 100 the website. The online credit application was convenient. Mehdi Raza contacted me online as well as by phone to answer my questions. I drove 100 miles to the dealership and everything was well organized for a flawless transaction. The car was already detailed and waiting when I arrived. I only did a test drive. Afterward the paperwork was waiting..no hassels and I was gone within 15 minutes. Mehdi even anwered his cell phone at his home when I had a few questions about the options on the car. I have enjoyed driving almost 1000 miles in two weeks, even through snow country. It is a real pleasure to own this beautiful red Rav4. The entire experience has been wonderful. Thank you Mehdi and Maita Toyota. More

Company was hired to perform a complete post theft recovery safety inspection, including a specific note to inspect for the source of a known gas leak when filling at the gas pump. Maita returned the recovery safety inspection, including a specific note to inspect for the source of a known gas leak when filling at the gas pump. Maita returned the vehicle wrongfully stating that there was a loose clamp on the fuel tank's filler tube, when in fact there was not only a spider crack in the wall of the filler tube that opened up each time a fuel nozzle made was inserted into the fuel port; but also failed to disclose a known outstanding NHTSA recall for Toyota's defectively manufactured side panel/fuel filler port welding (filler tube specifically mentioned in this recall. Both were life threatening, potential fires waiting to happen. This was a personal truck, inspected "professionally" to be transferred over to owners business as an equity stake. Instead of establishing what should have been a "scrap now" status because recall remediation parts were no longer available, and what should have been a serious leak needing aftermarket parts (since Toyota OEM filler tubes were no longer available); Maita-in conjunction with Toyota Motor Sales U.S.A. Inc. mislead this owner-resulting in un-necessary threats to health & life, as well as the complete loss of this asset which correctly NOW has been designated an excess liability exposure...and was scrapped. Requests for the undisputed vehicle basis has gone ignored, a "tied" extremely low-ball offer only has been tendered-without any compensation for the new paint job, mechanical corrections for other mfg. defects & full preparations for long term business use; which were a total waste of personal & business resources - because the Maita/Toyota concealed outstanding recall was discovered- when the engine blew because a $0.79 in line filter was not designed into the smog pump fresh air line. Ever have to tear an engine apart 2 days before Christmas to fix a broken exhaust valve ...in 5 degree weather? Then there was the time the tranny froze in the middle of the Alameda Bay Bridge, the time the drivers side wishbone bolt broke & the wheel forded under. Can you say junk! Never did get a refund for the filler leak inspection that was never performed! More

Thomas is great. I hate to service my car, especially since money is tight. He made me feel ok with it and didn't make me feel pressured into getting it done. But at the same time he wasn's one of these since money is tight. He made me feel ok with it and didn't make me feel pressured into getting it done. But at the same time he wasn's one of these guys who did the "get it done or get out of my way" He explained the problem and gave me a break on the price. You just cant beat that. More

this dealership sucks with the exceptions of the service department. i bought a few cars here and brought some of my friends and relatives for them to buy cars here. i gave maita some business but they chea department. i bought a few cars here and brought some of my friends and relatives for them to buy cars here. i gave maita some business but they cheated me on some add ons. trying to return it and they told me that i can not change or return the add ons. it really sucks. i told my friends and relatives not to buy cars from maita. More

The folks at Maita were very friendly during the sale of my Prius and everything went very smoothly. At first I was very impressed with their customer service, but after I received the car things quickly w my Prius and everything went very smoothly. At first I was very impressed with their customer service, but after I received the car things quickly went downhill. I bought the car with the XM radio option and assumed the factory integrated system would be installed. Instead I got a "funky" after market FM modulator type that transmits the signal through the radio. I took the car back and told them I wanted it taken out and given a refund. They said that they lived up to their end of the bargain by installing XM radio. I'm in the process of trying to get the issue resolved, but they keep giving me the runaround. I should mention that all of the other dealerships in the Sacramento area said they installed the factory integrated satellite radio system and not some "jerry rigged" after market system. I would not recommend this dealership and wished that I had purchased the car elsewhere. More

I went in to Lease a new Tundra Double Cab and they changed the numbers ten times. To start I had to wait while the sales rep took care of more expensive customers, I waited for nearly 1 hr. Then cam changed the numbers ten times. To start I had to wait while the sales rep took care of more expensive customers, I waited for nearly 1 hr. Then came the price, I had to reiterate that the newspaper ad was the price I was going to pay. Then they tried to steal my trade in for $4000 less than low Kelly Blue. Lets just say it is in great shape. Toyota is a great vehicle but the sales reps are horrible. They think they can do what they want because people want their cars. I will try another dealership to see if I have the same problems. Who knows, maybe I will buy another domestic since the service is so much better. More