Maita Toyota of Sacramento | Page 494

A fantastic experience with Jonny! We've purchased from Maita before, but this experience was truly above & beyond. Jonny De La Cruz, our sales manager, extended a TrueCar price to us t We've purchased from Maita before, but this experience was truly above & beyond. Jonny De La Cruz, our sales manager, extended a TrueCar price to us that we were going to drive to the Bay Area for...but he honored the price & made the trade in of our old Avalon a seamless process. We could not be more pleased with the service we received, the friendliness of everyone at the dealership, and the respect with which we were treated. Would highly recommend Jonny or anyone from the dealership! More

Above and Beyond Service I had an excellent car buying experience at Maita Toyota. I cannot thank Medhi Raza enough for his exemplary service. My situation is very rare becaus I had an excellent car buying experience at Maita Toyota. I cannot thank Medhi Raza enough for his exemplary service. My situation is very rare because it is a Substitution of Collateral. It is a lengthy and tedious process which I described it as a nightmare. My 2012 Camry that I purchased from another dealership was totaled last December, 2014 and I needed a replacement car. I approached the former dealership but unfortunately, we didn't go anywhere. When I called Medhi about my dilemma, he was so accommodating and he said, "Fax me the documents that you have and I will take a look at it." After a few minutes, Mehdi called me back to inform me that he already started the process and that he will follow up and keep me posted. Mehdi showed the professionalism by being so intuitive on the complexity of my situation that on day 1, he jumped on my case right away. After 4.5 months of waiting, I finally got my replacement car today with the help of Medhi Raza who patiently worked with me during the final weeks of this long process. He went above and beyond with his service and got me out of the nightmare. I absolutely recommend Maita Toyota for car buying because they have the best deals in the area. (Believe me, I did my research for many months). Medhi is the go to person because he treats you like his one and only customer. He returns calls and emails promptly. No sales pitch, it was a straightforward transaction. I wish to acknowledge Sami Bolard in the Finance department for his professionalism in explaining the extra coverage. He is so respectful and when I graciously declined the offer, he did not push me to sign up. No pressure at all. Yes, I love my new Toyota Camry and Kudos to Medhi Raza!!! More

Great Customer Service Experience I brought in a heater blower ran to be installed, and Eddie Sanchez assisted me. He gave me a break with labor and was very friendly and professional. I brought in a heater blower ran to be installed, and Eddie Sanchez assisted me. He gave me a break with labor and was very friendly and professional. More

Friendly, Professional & Great Customer Service! My family and I had amazing experience with Mehdi when we purchased our vehicles at Maita Toyota. We purchased 3 Toyota vehicles from Mehdi, and he pr My family and I had amazing experience with Mehdi when we purchased our vehicles at Maita Toyota. We purchased 3 Toyota vehicles from Mehdi, and he provided us with excellent service! We will definitely return to him when we decide to purchase the 4th vehicle. Thank you, Mehdi! More

Professional, fair, excellent service! Mehdi Raza replied to our internet inquiry about a lightly used Prius advertised on cars.com. Mehdi provided an unusually high level of excellent serv Mehdi Raza replied to our internet inquiry about a lightly used Prius advertised on cars.com. Mehdi provided an unusually high level of excellent service to facilitate our purchase. Here are some examples: when he could only find one key, he ordered another one made at no cost to us, saving us hundreds; when I mentioned that a small tray was missing from the center console, he found one; when I asked if the vehicle would have an owner’s manual he said he’d make sure and it did; when it was time to negotiate there were no games, he told me his bottom line, and I already knew the Kelly blue book and other information so I knew what was fair and the price was very reasonable; once we decided on the price the process to complete the sale was speedy taking less than 30 minutes. During that time we signed paperwork, made payment, and considered warranties but decided those warranties were not for us. (The car is certified.) There was no pressure to buy extra services. They also did a final cleaning and filled the gas tank. We were then handed off to a person to explain the many features of the vehicle, to program our phones to work with the Bluetooth, answer our questions, etc. It is my nature to do a lot of research before looking at a vehicle. I had tracked pricing of comparables over several weeks. I had reviewed the 538p manual the night before. I am in my 60’s. I am a teacher and a farmer. I have bought many new and used cars over the past 4+ decades. Working with Mehdi was pleasantly different from my past experiences with car sales people. I can strongly recommend working with Mehdi on a car purchase. He provided excellent service for us. More

Fantastic Truck Buying Experience This was the best car buying experience I have ever had! So very helpful in finding exactly what fit my budget and needs. You have a customer for life This was the best car buying experience I have ever had! So very helpful in finding exactly what fit my budget and needs. You have a customer for life! Thank you More

Awesome I want to say that I had an amazing experience here. From my first time there to my last.i had a very picky order on my truck and my dealer Mehdi Raza I want to say that I had an amazing experience here. From my first time there to my last.i had a very picky order on my truck and my dealer Mehdi Raza found exactly what I wanted in a timely manner. The whole time Mehdi was looking I would get updates on where it was and when I should be able to pick it up. Very professional and all in all an amazing experience! Thank you all for your hard work! More

Professional, Friendly, & Helpful We drove 3 hours after seeing the vehicle we were interested in on the internet & agreeing on a fair price by phone. The staff was professional, frien We drove 3 hours after seeing the vehicle we were interested in on the internet & agreeing on a fair price by phone. The staff was professional, friendly, & helpful throughout the entire shopping & buying experience. They even allowed our Saint Bernard "Wally" in the showroom & offices. Five Star Experience! More

Surreal buying experience with Jon De La Cruz!! From the time we set foot at Maita until we went home with the new car, we still couldn't believe it was that easy to buy a car. No haggling, great an From the time we set foot at Maita until we went home with the new car, we still couldn't believe it was that easy to buy a car. No haggling, great and fair price upfront, no pressure at all. Jonny Dela Cruz was awesome, very good frontliner! Going to Maita is definitely a positive and personal drive thru experience with Jon Dela Cruz and Mario Aguiar. We will definitely go back and recommend Jonny and Maita toyota to all our friends and family. More