Maita Toyota of Sacramento

I could be that they were operating out of a temp location while their main shop was being remodeled but the service and follow through from their service department was horrible. They kept my car f location while their main shop was being remodeled but the service and follow through from their service department was horrible. They kept my car for a total of 7 days and didn't properly fix the problem (broken window from a break in)... they returned the car without matching tint (or any tint) and dirty parts strewn throughout the car. It made me think that they must have zero quality control in force to return a car to a customer with the work incomplete and in that condition. The work that I could see visually was done poorly and I don't have much confidence that the rest of the $2000+ job was done correctly either. They are very unorganized and the lot attendants couldn't even find my car when it was done... took them almost 25 minutes and three times reviewing my paperwork before they finally brought it to me. All of the people were friendly and apologetic... but incompetent none the less. To make matters worse I did some price comparisons after getting my 90K service and rear brakes done... and several independent ASE certified shops specializing in Toyota's and even another dealership would have been several hundred dollars less. I should have shopped around but I figured since I had it in for the window and door lock repair I would get it all taken care of in one shot. Big long, expensive mistake. More

In the last 30 years I have puchased 24 new cars. So, I have experience doing it. In this case, through the internet and phone conversations Mehdi Raza, Internet Fleet Manager, gave me an acceptabe price have experience doing it. In this case, through the internet and phone conversations Mehdi Raza, Internet Fleet Manager, gave me an acceptabe price for the new vehicle, and a fair offer for my trade in. When I visited Maita Toyota the negotiation did not take more than 2 minutes. I have not talked to anybody else just Mehdi. I live in Nevada, and this deal required "out of state" delivery. Within 2 and a half hours after my arrivel to Maita Toyota we were driving back to Nevada (driver from Maita, new car, and another one provided by the dealer). This one was the fastest, most pleasant car buying experience I have ever had. By the way, Finance Manager, I forgot his name, is also a gentleman. Thanks Maita. More

This is the fourth new vehicle purchase that I have worked with Al on. I appreciate his straight forward way of doing business and found him to be very knowledgable. I trust Al and will return to him worked with Al on. I appreciate his straight forward way of doing business and found him to be very knowledgable. I trust Al and will return to him when this current lease is up and negotiate for another Toyota. I have personally owned 6 Toyota vehicles and currently own 2. More

I have bought many vehicles in my day. This was my best experience ever. Dave made me feel so comfortable and there was no pressure. I go to Maita all the time to see and talk to Dave. I am like part of th experience ever. Dave made me feel so comfortable and there was no pressure. I go to Maita all the time to see and talk to Dave. I am like part of the family now. Everyone has been so helpful with every aspect of my visits to Maita. I want to thank all of them for making me feel at home and especially Dave for making me feel like I am part of his family. More

I was pre-approved over the phone for my Scion. I came in, test drove it, loved it, and left in the vehicle a half hour later. It was the easiest and most enjoyable car buying experience I have ever had in, test drove it, loved it, and left in the vehicle a half hour later. It was the easiest and most enjoyable car buying experience I have ever had and I am thrilled with my car. I would highly recommend Mehdi and Maita Toyota to any of my friends. More

Dave did a great job! He mad the buying experience very fast and easy! Being how my wife was pregnant at the time of purchase the whole store went out of their way to make it easy and fast for her, you can fast and easy! Being how my wife was pregnant at the time of purchase the whole store went out of their way to make it easy and fast for her, you can tell they are a family owned store! Thanks to the whole team at Maita Toyota! We love our prius DM More

In looking for a new car, both Shane and Dave were extremely helpful and informative. I was able to drive several models before making a decision. The car I wanted was at another dealer and was promp extremely helpful and informative. I was able to drive several models before making a decision. The car I wanted was at another dealer and was promptly delivered the next day. The finance rate was good and the overall sale went very well. I'm going back in to have an alarm installed and Shane also said at the same time he would have the car "wiped down" because it was raining at the time I bought it. More

I was treated with a great deal of respect, and the negotiation for this vehicle was the fastest, smoothest, most successful transaction I have ever experienced in purchasing a vehicle. When delivered negotiation for this vehicle was the fastest, smoothest, most successful transaction I have ever experienced in purchasing a vehicle. When delivered to me, it was spotless. My service visit was equally smooth. More

Chan provide all the information we needed to make our purchase. I believe this is the quickest and smoothest new car purchase I have made in the last 35 years. We were in and out of the dealer in one and purchase. I believe this is the quickest and smoothest new car purchase I have made in the last 35 years. We were in and out of the dealer in one and half-hours. I really liked the fact that the add in the newspaper included the price of the advertised cars. More

I found Mehdi to be very helpful over the internet. He responded quickly and specifically to my emailed questions. Sami was great on the floor. He helped me to figure out which model I wanted. Mehdi he responded quickly and specifically to my emailed questions. Sami was great on the floor. He helped me to figure out which model I wanted. Mehdi helped further negotiate the price fairly. Together they were a great team. More