Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maita Toyota of Sacramento
Sacramento, CA
5,160 Reviews
Maita Toyota is a full service Toyota Dealership. Offering New Toyota's, Certified Used Toyota's and Used Vehicles, conveniently located off Business 80 and Fulton Avenue exit. Our Service and Parts operations are full service, offering all aspects of complete vehicle servicing, and parts sales. Maita Toyota is family owned and has operated in the greater Sacramento area since 1988. Please visit our website at www.maitatoyota.com or give us a call at 916-481-0855. We look forward to serving you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,160 reviews
June 30, 2017
This has been the best dealership I have worked with. Ben and Mario did a great job assisting me. I purchased a Ram Promaster van, and I couldn't be any more happy. I live almost 2 hours away and when I Ben and Mario did a great job assisting me. I purchased a Ram Promaster van, and I couldn't be any more happy. I live almost 2 hours away and when I showed up they had the van ready for me to test drive. After the test drive, Ben took it to get fueled up and detailed while we did the paperwork. There was no time wasted during my time at the dealership. Everything went so smooth and pretty quick. More
by Chris Kendall
June 29, 2017
Excellence Great experience. Shout out to Laura. Easy, great test drive and clean. Would recommend to any person looking for a new or used car. 10/10 Great experience. Shout out to Laura. Easy, great test drive and clean. Would recommend to any person looking for a new or used car. 10/10 More
by Rquinlan
Employees Worked With
Laura Chapman
June 29, 2017
Great Dealership This dealership is Awesome! It took a little bit of time on the transactions because there was complications with the bank loan, but the dealership wo This dealership is Awesome! It took a little bit of time on the transactions because there was complications with the bank loan, but the dealership worked with me to find solutions to the problem. they also gave me an awesome deal! I am very happy with the way that they took time to explain everything I wasn't sure about. I little sad they didn't feel up the car when I left, but I have had the car for a few weeks and I love it! More
by NATALIE2
Verified CustomerJune 28, 2017
Best experience by far!! Maita was great! I sent a few emails back and forth with Jonny, and after agreeing on a price. We drove a little over an hour to meet with Robert and Maita was great! I sent a few emails back and forth with Jonny, and after agreeing on a price. We drove a little over an hour to meet with Robert and finalize the deal. With Maita we were able to work with Robert the whole way through, he made the whole process a breeze! I would highly recommend Maita Toyota along with Jonny and Robert. More
by Mr. Ferraiuolo
Employees Worked With
Jonny De La Cruz, Robert Escobosa
June 28, 2017
New Camry 2017 We bought yesterday new car Camry 2017! Our previous car Camry 2002 was bought from Maita Toyota 15 years ago. So, after driving 194000miles on the ca We bought yesterday new car Camry 2017! Our previous car Camry 2002 was bought from Maita Toyota 15 years ago. So, after driving 194000miles on the car we decided to buy new one. We have very good experience and our thanks to Robert Escobosa who help us. Next year we are going to change our Corolla 2003 (bought from Maita Toyota 15 years ago!) and we will be back! Happy 4th of July! More
by VMM
Employees Worked With
Robert Escobosa
June 28, 2017
Bought new car I really got good deal on new car from maita toyota. Ben took care of us he got me best deal ever this is the best time of the year to buy new car. I really got good deal on new car from maita toyota. Ben took care of us he got me best deal ever this is the best time of the year to buy new car. More
by Dhatt
Employees Worked With
June 28, 2017
Excellent Jonny De La Cruz is the reason I bought my truck from them. His professionalism and outstanding customer service skills is what makes doing business w Jonny De La Cruz is the reason I bought my truck from them. His professionalism and outstanding customer service skills is what makes doing business with Maita so easy. I enjoyed meeting him and his every effort to make sure I got what I wanted. He made this happen on a Sunday. Thank you Jonny! More
by johndval
Employees Worked With
Jonny De La Cruz
June 26, 2017
Buying a new car Everyone is very nice and helpful. No pressure. Mike Boyd great person to work with. Mario very nice and person looking out for you. We we in with Everyone is very nice and helpful. No pressure. Mike Boyd great person to work with. Mario very nice and person looking out for you. We we in with the intention to buy one car and ended up buying 2. More
by GM6FAMILY
Employees Worked With
Mario Aguiar, MIKE BOYD
June 26, 2017
Only Toyota dealership in Sacramento trusted to do business. I have been coming here for over 10 years and have bought about 7 vehicles between me and my family. I absolutely recommend everyone of my friends and I have been coming here for over 10 years and have bought about 7 vehicles between me and my family. I absolutely recommend everyone of my friends and family to shop here. They do not waste your time or take all day to complete a deal like some other Toyota dealership in town. Service and parts have been amazing every time I have brought my vehicle here. Sammy in finance is a RockStar. Everyone is awesome here. We purchased our vehicle from Sophia. More
by nlcdavis
Employees Worked With
Sophia Sayad, Sami Bolad, David MacAdams
June 24, 2017
AWFUL-THEY ONLY CARE ABOUT THE MONEY THEY CAN GET [THEIR CUSTOMER SERVICE IS USELESS. THEY ONLY CARE ABOUT THE MONEY THEY CAN GET AND NOTHING ELSE. BE SURE NOT TO HAVE AN ISSUE WITH THEM BECAUSE YOU'L [THEIR CUSTOMER SERVICE IS USELESS. THEY ONLY CARE ABOUT THE MONEY THEY CAN GET AND NOTHING ELSE. BE SURE NOT TO HAVE AN ISSUE WITH THEM BECAUSE YOU'LL NEVER GET A RESPONSE IF IT'S NOT RELATED TO THEIR MONEY] So last Saturday (06/03/2017) I purchased a car at Maita Toyota of Sacramento. I called one of the sales representative (Robert) the day before, telling him about the car I'm interested in, and we have scheduled a time to meet. I was late, by the time I arrived he was busy with another client. He told me somebody else would assist me, but I waited for almost half an hour and nobody came. Eventually I called him again, this time he asked Chay to help me out. I've already discussed with Robert about a specific used car, but he didn't say a word about the car to Chay. So a lot of time was wasted because Chay took me to look at the new cars at first, and later couldn't find the specific car I asked for. I waited under the sun the whole time. IF THEY KNEW I WAS COMING, THEY SHOULD HAVE PREPARED THE CAR KEY AND KNOWN WHERE THE CAR WAS PARKED. I rented a car to go to Sacramento and the rate was timed hourly, so I was quite unhappy with all the time wasted. After I decided to buy the car, I found out I had to return my rented car to Davis before 7 pm. But a finance representative insisted that I should sign the paperwork and pay the money right away (it was like 6:30 pm). He was very unfriendly, and didn't even try to understand my situation. I FELT LIKE ALL HE CARED WAS THE MONEY. HIS SERVICE WAS AWFUL. I signed every paperwork in a rush, and didn't even know what I was signing. (Like there was a lot of service fees that the sales didn't tell me beforehand, I only found this out when I was at home checking what I signed) And eventually, I was fined an expensive fee because I returned the car late. After I signed the check, I told the unfriendly guy that I just transferred my money from saving account to checking account, so it might take a few days to process. He said a firm "NO" to me right away, and insisted that the money has to be cashed on Monday. I understand the situation, but he should have said it in a more polite way. Of course I've prepared enough money in my account before buying it and I'll definitely pay, but his attitude was like HE JUST WANTED THE MONEY AS SOON AS POSSIBLE, AND HE CARED NOTHING ELSE. I HATE THIS. I have been searching for cars for a while, and their service is the worst comparing to other companies. I've sent the above issues to the service department, but apparently they said it's the business of sales department, and they forwarded the email for me, but I never got a response. So they are fairly quick about the sales and finance department (because that's how they earn money), but when it comes to customer service, you're not gonna hear back from them forever. So be sure not to have an issue with them, because the customer service is useless. More
by b01504085
Employees Worked With
Sami Bolad, Robert Escobosa, CHAY KUO
