Maita Toyota of Sacramento | Page 468

Great Service. I was very pleased with the service I received as I always have been when I bring my car in for maintenance. Everything was done promptly and efficie I was very pleased with the service I received as I always have been when I bring my car in for maintenance. Everything was done promptly and efficiently. Joseph, the service representative was very friendly and helpful. More

10,000 service Glove box was not put back in correctly. Customer service rep got the technician who did it and got it corrected. She was very good. Glove box was not put back in correctly. Customer service rep got the technician who did it and got it corrected. She was very good. More

Great Customer Service Priscilla was very nice, accommodating, and polite. Everything was completed promptly and when it was done, I received an immediate phone call. The pr Priscilla was very nice, accommodating, and polite. Everything was completed promptly and when it was done, I received an immediate phone call. The process was smooth and well organized. More

Fast and friendly Got me in quickly and my vehicle was ready earlier than promised ,, all done with a courteous friendly smile . Really nice walking in and they knew m Got me in quickly and my vehicle was ready earlier than promised ,, all done with a courteous friendly smile . Really nice walking in and they knew my name , nice personal touch More

Great service! I came in for an oil change and was helped by Brian. He was friendly and knowledgeable about my vehicle. The waiting area was clean and comfortable. I I came in for an oil change and was helped by Brian. He was friendly and knowledgeable about my vehicle. The waiting area was clean and comfortable. I would definitely return in the future! More

Courteous service Tried to find problem related to intermittent rough shifting but could not repeat the problem. They did seem to make a serious effort to find a probl Tried to find problem related to intermittent rough shifting but could not repeat the problem. They did seem to make a serious effort to find a problem but said none was found. More

Accommodating Work on car took longer than anticipated and the gentleman helping me provided a rental car to help me. Was grateful for the use of the car for sever Work on car took longer than anticipated and the gentleman helping me provided a rental car to help me. Was grateful for the use of the car for several hours. More

Service Overall Overall the service was fair to good because of the amount of time it took to take care of a minor problem. Steve Morris is an excellent service advi Overall the service was fair to good because of the amount of time it took to take care of a minor problem. Steve Morris is an excellent service advisor but he has no control of the time it took to get service. I have a hard time understanding why the service personnel cannot fix a seat belt without ordering a new one??? More

Customer service Mel is knowledgeable and understand my needs (safety, pricing and convenience). Unlike other sales rep I worked with in the past, Mel seem interested Mel is knowledgeable and understand my needs (safety, pricing and convenience). Unlike other sales rep I worked with in the past, Mel seem interested in selling the car without concern if he makes good sales commission. We started our negotiation using the invoice price rather than MSRP and offered more discounts and deals. Comparing price with dealership in Washington, Mel is less expensive (by $400). Another dealership (California) is over $1500 in price. More

Service with a smile Can't say enough about the help and professional attention I received at Maita Toyota. They responded to my needs rather than wasting my time trying Can't say enough about the help and professional attention I received at Maita Toyota. They responded to my needs rather than wasting my time trying to sell me what they needed to sell. I emailed them and they responded quickly and we were off and running. When I arrived at the dealership I was met by the person I communicated with on email and they worked with me throughout the entire process leading to the purchase of a Toyota Highlander (2018). I didn't have to run the gauntlet of 5 or 6 sales persons. Each question and need that I expressed was met with courteous attention. Thank you Maita. I have met others who have dealt with your dealership and shared similar stories--something that I don't hear concerning other dealerships. I look forward to more business with you in the future. Mike Bradaric, Very satisfied customer More