Maita Toyota of Sacramento

Loyal customer Never have a problem getting an appointment and always satisfied with the service. No reason to go anywhere else because everyone at Maita is focused Never have a problem getting an appointment and always satisfied with the service. No reason to go anywhere else because everyone at Maita is focused on satisfying the customer. More

Overcharged and even after that not done service as discusse I am coming here from last 3 years for my 2014 Camry. I called for appointment for oil change and asked for price for service. Attendent told me $52.9 I am coming here from last 3 years for my 2014 Camry. I called for appointment for oil change and asked for price for service. Attendent told me $52.95 but when I reached there my service advisor charged me $69.95. I did not see that price at first instant. When I saw price is higher then committed then I talked to service advisor. He said for oil change it is $52.95 but we are doing tire rotation and top up fluids. I told him I don't want tire rotation because I got that service free from Costco (Tires bought from Costco). But he said you want to top up fluids so price will remain same even if don't want tire rotation. When my car came I saw all fluids levels were same except windshield water. I talked to him again but he said if we told up other fluids( brake oil, coolant etc) then it will overflow. These are at good level and "above low" level. He was right my fluids are "above low" but these are just above low and "too much low from high level". My next service is after 10000 miles and I don't think these fluids will be above low far that long. I paid for service extra $17+ tax but still did not get what forgot what I paid. I think this is not good for customers who are coming to you from last 3 years and trust you. Behavior of service advisor was good. He was friendly to talk. So No complain with behavior but definitely from service. More

Watch your back Maita pushed loan information through to incorrect institution and refuses to fix it. Rude representatives act like it's out of their hands and refuse Maita pushed loan information through to incorrect institution and refuses to fix it. Rude representatives act like it's out of their hands and refuse to take responsibility or even apologize More

60,000 check up Bob P. was honest and explained the service process. He didn't try to oversell any service options. And my car was ready on time and runs great. Bob P. was honest and explained the service process. He didn't try to oversell any service options. And my car was ready on time and runs great. More

QUICK Took car in for 1st maintenance. All employees were polite and process was under an hour. Service center waiting area was large and comfortable.. Woul Took car in for 1st maintenance. All employees were polite and process was under an hour. Service center waiting area was large and comfortable.. Would recommend. More

Exceeded expectations I was in & out for my 20,000 mile service on my Prius in 35 minutes! Expected to be there for at least an hour. Exceeded my expectations. I was in & out for my 20,000 mile service on my Prius in 35 minutes! Expected to be there for at least an hour. Exceeded my expectations. More

AWESOME!!! I was in for my air bag recall and he took care of me real quick. quick and easy. Bob also recommended some things for my car that i didn't know about I was in for my air bag recall and he took care of me real quick. quick and easy. Bob also recommended some things for my car that i didn't know about. More

Great customer service See Mr. Jason, He is nice person, knowledge, smart, educated Thank you Maita Toyota and Jason service advisor. Great service and nice people. I will See Mr. Jason, He is nice person, knowledge, smart, educated Thank you Maita Toyota and Jason service advisor. Great service and nice people. I will come back. More

Professional service! Mr. joe valadao, He knew what I needed to repair and do the maintainance of my RV4, and advise me what I need for the future. Good guy James Mr. joe valadao, He knew what I needed to repair and do the maintainance of my RV4, and advise me what I need for the future. Good guy James More