Maita Toyota of Sacramento

Waiting for the car The check-in was efficient, the service was fast, Jason the service technician was great, the dealership is well organized and business-like, but the The check-in was efficient, the service was fast, Jason the service technician was great, the dealership is well organized and business-like, but the car retrieval was way too long and frustrating. It took them over 15 minutes to find and deliver the car to the "pickup" lanes and we were over 20 minutes before we could leave. After all the good things we experienced this left a bad taste in the mouth. When the customer is ready to leave, get him out of there or keep him informed as to the progress. More

Awesome treatment and care Can always count in the service department to treat you like you are important. Feel like my concerns matter and the want to resolve any issues. Can always count in the service department to treat you like you are important. Feel like my concerns matter and the want to resolve any issues. More

A Service Department I Can Trust Having had several Toyota vehicles, I have had many years relying on the Maita Toyota Service Department. During this time, I have gained a trust in Having had several Toyota vehicles, I have had many years relying on the Maita Toyota Service Department. During this time, I have gained a trust in the Service Department because of the stability of their Service Managers. In particular, I would like to thank Val Valdez for always assisting me. Val will take the time to explain things to me or give me the confidence that something can wait until another service date. As a female, who has little knowledge of vehicles, it important to have that trust and know that someone is looking out for your best interest at that time. Thank you Val! More

Efficient, customer-service oriented crew I have no complaints. Outstanding service and professionalism. They give me orientation every step of the way, are always on time and detail-oriented. I have no complaints. Outstanding service and professionalism. They give me orientation every step of the way, are always on time and detail-oriented. Thanks. More

Great experience Service mg Brian provided great customer service on recent visit. Was previously having service at E.G. Toyota, which is much more convenient, however Service mg Brian provided great customer service on recent visit. Was previously having service at E.G. Toyota, which is much more convenient, however E.G. wanted to charge me $ 185 to diagnose AC issue. $ 0.00 at Maida. ( Still under warranty & I have extended service contract). SVC mg Joe (maita) said 30 thousand mile service would take 2 - 2 1/2 hrs. Was done in 1 hr 20 min. More

Oil Change-Quick service Service was fast and efficient! Have always had good service here. I have been using this service since 2009 and have never had a problem yet. Service was fast and efficient! Have always had good service here. I have been using this service since 2009 and have never had a problem yet. More

Quick service My service was completed very quickly, and I appreciated the service rep going over what was done, and things to consider on my next visit. My service was completed very quickly, and I appreciated the service rep going over what was done, and things to consider on my next visit. More

Great service Always great service and all your options are explained! Reasonable wait time! Great service! Friendly staff! Very comfortable atmosphere! Easy appoin Always great service and all your options are explained! Reasonable wait time! Great service! Friendly staff! Very comfortable atmosphere! Easy appointments! Always a good experience More

Mostly a pleasurable experience My sales representative was very helpful. I had an out the door price. He was able to get my price very close to what I could afford and the truck I l My sales representative was very helpful. I had an out the door price. He was able to get my price very close to what I could afford and the truck I looked at. My review of the operation and equipment by staff was very helpful.the truck drives and handle well. I like that the cab is quite from outside noise. My negative comment is Toyota needs to do a better job with voice recognition. The system is very poorly constructed. A new workable voice recognition should be provided via system download to the vehicle. More

Good care care happens here I bought my Toyota Solara here in 2002 and I always come into Maita for the most awesome service for it! the service department is really great at e I bought my Toyota Solara here in 2002 and I always come into Maita for the most awesome service for it! the service department is really great at explaining the details of what is going on with my car and how to best service and repair it when needed! More