Maita Toyota of Sacramento

Quick and Efficient There were many people when I got to the dealership and my assumption was that I would have to wait at least 2 hours for my car to be ready. Even thou There were many people when I got to the dealership and my assumption was that I would have to wait at least 2 hours for my car to be ready. Even though I had not scheduled an appointment my car was ready within 45 mins of my arrival at the dealership thanks to Jason and his team! More

Great customer service Every time I go to this dealership for maintenance and oil change appointments I have received nothing but positive experiences. The staff is very pro Every time I go to this dealership for maintenance and oil change appointments I have received nothing but positive experiences. The staff is very professional and friendly. Jason Saephanh has assisted me a few appointments and he is great! He values his customers and what he does. I always feel well taken care of when I take my car to get serviced. More

Excellent Great service and they listen to you about what is wrong with your car and wants to ensure all your questions were answered. Will recommend them two f Great service and they listen to you about what is wrong with your car and wants to ensure all your questions were answered. Will recommend them two friends. More

Very responsive and professional State of the art shop. Started using them a few years ago and have been very pleased. Everyone is friendly and professional and they get me in and ou State of the art shop. Started using them a few years ago and have been very pleased. Everyone is friendly and professional and they get me in and out quickly since I come here from Placerville. More

Awesome Customer Service We had an appointment for scheduled service on our Tacoma. Priscilla reviewed everything with us concerning the service and updated us on the new Uber We had an appointment for scheduled service on our Tacoma. Priscilla reviewed everything with us concerning the service and updated us on the new Uber service. We continue to drive the extra distance from the Elk Grove area for the great customer service at Maita. Priscilla always keeps us updated. More

Prompt curtious service Helpful friendly staff explained service and future service clearly. I asked if your company was hiring and Eddie was helpful and directed me as to ho Helpful friendly staff explained service and future service clearly. I asked if your company was hiring and Eddie was helpful and directed me as to how I could apply. More

Luis was fantastic Luis and I had discussed the work on my vehicle. We had a time getting coordinated but were able to do it. Truck runs great. Luis and I had discussed the work on my vehicle. We had a time getting coordinated but were able to do it. Truck runs great. More

Could have been a Five Star Called and made an 8:20 Appt. For oil and filter change. When my daughter got there she was told a 1:20 wait. I did not know this. What is the purpose Called and made an 8:20 Appt. For oil and filter change. When my daughter got there she was told a 1:20 wait. I did not know this. What is the purpose of an appt. if the customer is going to have to wait anyway? I called after an hour and she then explained all this to me. She said her car had not moved. I called back and got to speak to a very nice lady who informed me the vehicle was ready. I still can not figure out what was going on. I called my daughter back and she told me the service writer was now getting her car and it was all finished. Then she asked me when brake pads had been changed and service writer wanted to get info. Into computer. I do not know when vehicle was completed or how long it was sitting completed. If these guys are on commission take them off so they can treat the customer correctly and not have to worry about their wallets. When was the last time you had made a doctor’s appt. and told you had to wait for an hour and 20 minutes??? More

FACTS ABOUT EXCELLENT CUSTOMER SERVICE! Qerim Racaj fully explained the next package & the cost to purchase for service up to 40 thousand mls + cost if not purchased 👏👍 brilliant!!! Love Qerim Racaj fully explained the next package & the cost to purchase for service up to 40 thousand mls + cost if not purchased 👏👍 brilliant!!! Love it More

Great Experience!!! As always the details are well take care of here on your service being done as well as any recommended service suggested by Toyota. You'll get an accu As always the details are well take care of here on your service being done as well as any recommended service suggested by Toyota. You'll get an accurate estimate every time. The only thing I think they could do better is the complimentary wash which could include a little inside detail work to really make you feel appreciated. I've been here several times and only have been offered the cheap quick car wash this last time, but it was better than nothing I guess? More