Maita Toyota of Sacramento

buying new car Shane Gozlou, provided very good customer service, he helped us in buying new car. His way of dealing with customer is excellent, Thanks Shane. Take Shane Gozlou, provided very good customer service, he helped us in buying new car. His way of dealing with customer is excellent, Thanks Shane. Take care. More

Great service !! I had an appointment. The initial contact person was friendly. The service person, Lee, was knowledgeable . He contacted me several times during I had an appointment. The initial contact person was friendly. The service person, Lee, was knowledgeable . He contacted me several times during the three hour work time. He called once and text me once. More

Less than optimal. I brought my new car in because i was getting a warning light related to the tires. The service department automatically set up a first maintenance o I brought my new car in because i was getting a warning light related to the tires. The service department automatically set up a first maintenance on the car without asking me if i wanted that. When I saw that the maintenance was to be done, I just went along with it even though it was a little early. I asked if they would come find me in the waiting area when the car was ready and the employee said they would. When it seemed to me that the car should be ready I went to the counter and asked. I was told that the car had been ready for ten minutes and that they had tried to phone me. I am in my late seventies, and did not realize they would phone. In fact, I had given them my land line number, so did not even get the call. I realize that I am out of step with technology. No explanation was given about the warning light. I asked if they had checked to see if the air in each tire was correct. He said yes, and the tires were fine. I asked about the warning light and he said temperature changes might account for the error light coming on. This does just not sound right to me, but felt there was not much else i could do. Everyone was courteous, and I think each person was trying to do their job to the best of their ability. However, I did leave feeling that my needs had been met at a less than optimal level. More

Great Experience Fast and friendly. Best experience yet at a toyota service dealership. I will return again at next service. Team is professional and also adds a littl Fast and friendly. Best experience yet at a toyota service dealership. I will return again at next service. Team is professional and also adds a little Personal which makes me feel like a friend and not just a customer. More

Matenince Lee gave me a heads up on .my battery and gave recommendations. Which we both agreed would save me in the feature to bring it back for replacement. T Lee gave me a heads up on .my battery and gave recommendations. Which we both agreed would save me in the feature to bring it back for replacement. THANKS More

Great treatment I bring my car here all the time. The appointments are timely and you are always met by a friendly service person. The service representatives explai I bring my car here all the time. The appointments are timely and you are always met by a friendly service person. The service representatives explain in details what service your car needs. They happily accept discount coupons and are so kind and friendly. They offer you coffee, tea and pastry’s while you wait. There is plenty of seating. If your car needs something additional, the representative comes over to you to discuss it with you before the work is done. They will even tell you if you can wait until the next service to get the item or if you need it immediately. I love the honesty, friendly service and atmosphere. The prices can’t be beat either. I always have a coupon for whatever I need. I trust this facility and have told other family and friends to use this car service facility. More

Routine service I took my 4Runnee in and received excellent customer service and a quick turn around on an oil change, tire rotation and multi point inspection. I took my 4Runnee in and received excellent customer service and a quick turn around on an oil change, tire rotation and multi point inspection. More

Great Customer Service The employees are friendly and gives us updates on what needs to be done with our vehicle. they also send an email reminders on our appointments. Th The employees are friendly and gives us updates on what needs to be done with our vehicle. they also send an email reminders on our appointments. They have a very nice and comfortable waiting area which is also close to their show rooms where we can look at the newer models while waiting for our car service to be done. More

Good service, all the time. I always come to Maita. I trust them, so far. I get good service in a timely manner. I like this dealership's service. See you, soon! I always come to Maita. I trust them, so far. I get good service in a timely manner. I like this dealership's service. See you, soon! More

Great service I love coming to this location for my car services. Employees are friendly, honest, and hardworking. I hardly see employees standing around doing noth I love coming to this location for my car services. Employees are friendly, honest, and hardworking. I hardly see employees standing around doing nothing. My car had a recall and they were able to get it fix on my walk-in and provide a rental, which was great so I didn’t have to come back. More