Maita Toyota of Sacramento

Piss Poor We went in to pick up the car after service and my wife felt rushed and uncomfortable. No one explained what work was done to the car and did not eve We went in to pick up the car after service and my wife felt rushed and uncomfortable. No one explained what work was done to the car and did not even provide a copy of the worksheet as to what was done. More

Excellent service Brought in my 2019 Camry for its 5K check-up under the ToyotaCare plan to Maita Toyota, and was warmly greeted by Karina, who checked me in promptly. Brought in my 2019 Camry for its 5K check-up under the ToyotaCare plan to Maita Toyota, and was warmly greeted by Karina, who checked me in promptly. She was professional and thorough in all the areas the service team would cover in their inspection. I had only one issue with the sensitivity of the back seat belt monitors, as we've had an issue of placing items, like a purse or gym bag, on the back seats, which we could do in our old cars, but doing so in the new Camry sets off a constant beeping to alert us that the seat belts needed to be buckled. I brought this up to Karina, who said she would ask her team if anything could be done about it. (At the end, she said this was a feature implemented by Toyota, and they couldn't adjust the sensitivity, unfortunately. However, she was very understanding of the issue, and her explanation was detailed.) Although it appeared rather busy in the lobby, I felt neither pressured nor rushed during the check-in process. The Service Department is well-run, organized, and efficient. Car was in and out in little more than an hour. Could not have asked for a better experience. Will look forward to the next visit. More

Wonderful I brought my car in for service but they didn’t have a couple of parts so they gave me a loaner because I couldn’t be without a car without my asking. I brought my car in for service but they didn’t have a couple of parts so they gave me a loaner because I couldn’t be without a car without my asking. More

Salesman is very helpful My salesman was very helpful, professional, and being very patient with us. I would recommend Richard as a salesman to my friends or family for future My salesman was very helpful, professional, and being very patient with us. I would recommend Richard as a salesman to my friends or family for future purchase. More

Service has always been good and completed in a timely manner. Service personnel are always friendly and explain service work to the consumer. Rental price has always been good and completed in a timely manner. Service personnel are always friendly and explain service work to the consumer. Rental price is reasonable. More

It was the most amazing experience I loved this place everyone is friendly and they had a pirate ship for my son to play on. I have and would recommend them to friends. I loved this place everyone is friendly and they had a pirate ship for my son to play on. I have and would recommend them to friends. More

Quick and Easy Working with Joe Valadao was easy and refreshing. I came in on a busy morning and even though Joe was on the phone he made eye contact and acknowledg Working with Joe Valadao was easy and refreshing. I came in on a busy morning and even though Joe was on the phone he made eye contact and acknowledged my arrival which is HUGE and greatly appreciated. Thanks Joe! More

Helpful active All crew was very helpful did my paper wok on time it’s convenient, the have large space to sit in Had coffee as welcomed All crew was very helpful did my paper wok on time it’s convenient, the have large space to sit in Had coffee as welcomed More

Always Friendly Car service is never fun but the people at Maita always make the experience pleasant with friendly polite staff. Marlon is no exception and that is wh Car service is never fun but the people at Maita always make the experience pleasant with friendly polite staff. Marlon is no exception and that is why we always choose Maita. More

Never received call back as promised I took my car in for an oil change and tire rotation on Saturday. The tech found an oil leak by the timing cover. Service advisor quoted me $2,000 to I took my car in for an oil change and tire rotation on Saturday. The tech found an oil leak by the timing cover. Service advisor quoted me $2,000 to fix. I knew I had an extended warranty. Advisor couldn't find it in the system which I thought was odd since I bought the car there. He said he would call me on Monday to confirm my warranty and make sure it covered the repair. He never called. I found the warranty in my glove box. I called back on Wednesday. Advisor is on vacation until next week. Nobody else there to help me. Not exactly the service I was expecting. More