Maita Toyota of Sacramento

2nd vehicle purchase at Maita Toyota No pressure sales person and competitive pricing. We have worked with Colette previously and found her to be very pleasant to work with and very help No pressure sales person and competitive pricing. We have worked with Colette previously and found her to be very pleasant to work with and very helpful. More

Long wait for a scheduled appt. Andrew was great wasn’t his fault that my car might need new brakes and tires soon... even though I only bought the car 3 months ago. When I pulled up Andrew was great wasn’t his fault that my car might need new brakes and tires soon... even though I only bought the car 3 months ago. When I pulled up I was the third car in line and no one acknowledged me and I was a good 15 minutes. They offered a free car wash but then didn’t do it so I had to ask again and wait even longer to get that. and I choose to do the tire rotation but didn’t know it would be a 25 dollar charge until Andrew told me. So for only having the car 3 months I feel a little sad I will need new tires so soon, next 5,000 miles. I will have spent more money on this car this year then I did my 97 Cadillac I had for 3 years. so Andrew again great easy to talk to and listened to me vent. Just feel like the car I received could have been a little more upfront with what could be wrong with it. I didn’t think to ask because it was new and only had 17,000 miles. I also didn’t receive a full tank of gas when bought it, literally the gas light came on driving the car off the lot and I was missing the rear floor mat. Little things that matter when you by a 18,000 car that I will pay 30,000 for. but you asked me to do the survey so I answered honestly. More

4 new tires and alignment I knew I needed new tires. My service manager Marlon provided a printout of some options. I did some homework and liked what I read, so made the appoi I knew I needed new tires. My service manager Marlon provided a printout of some options. I did some homework and liked what I read, so made the appointment. All was done in the time quoted. Very happy with the work and experience. More

Normal Maintenance Came in for normal maintenance oil change and tire rotation. I was in and out in and back to work in 70 minutes. Thank you Bob Picchi - service adviso Came in for normal maintenance oil change and tire rotation. I was in and out in and back to work in 70 minutes. Thank you Bob Picchi - service advisor. More

Took longer than expected. Arrived at the service area, parked my car and I was just going to throw some trash in the garbage when a young guy assisting a customer ahead of me r Arrived at the service area, parked my car and I was just going to throw some trash in the garbage when a young guy assisting a customer ahead of me rudely said, "Stay in your car!" Not very welcoming. Waiting area was nice. Had to wait an extra 20 min. due to filter that needed replacement. A text message was sent which I did not see immediately. No one approached to let me know and I was just at the waiting area. There's room for improvement... More

Worth an hours drive! I have had 3 Toyota vehicles and have dealt with a few dealerships for service but Maita Toyota was the best so far! Excellent service, quickly done, I have had 3 Toyota vehicles and have dealt with a few dealerships for service but Maita Toyota was the best so far! Excellent service, quickly done, kind and respectful, didn't try to get me to pay for unnecessary stuff. The only thing that could make it better is if they had a kid room where parents with kids could wait with a TV on kids stuff and some basic toys. More

Perfect Every one that I came into contact with went up & above what was required to get me in & out. The work performed by your tec. Perfect. The Uber people Every one that I came into contact with went up & above what was required to get me in & out. The work performed by your tec. Perfect. The Uber people perfect. The service advisor was really exceptional. Thank you. More

Very informative Zack was very helpful. He explained everything in detail, great service. I like the Uber service Also I was impressed with the free car wash. Zack was very helpful. He explained everything in detail, great service. I like the Uber service Also I was impressed with the free car wash. More

Great customer service I just want to say that the sales representatives are amazing. They have great customer service skills and they take the time to answer all questions I just want to say that the sales representatives are amazing. They have great customer service skills and they take the time to answer all questions you have for them before you make a final decision. They give you the best deal fit for you. This will be my go to when I want to purchase another car. Sigi and mel thank you for your help. You guys are great. More

It was just perfect !! Sophia and Medha were johnny on the spot through the whole buying experience.I knew what I wanted, which was a 2019 RAV 4 ! They were both very good a Sophia and Medha were johnny on the spot through the whole buying experience.I knew what I wanted, which was a 2019 RAV 4 ! They were both very good answering all my questions and concerns about the RAV 4. I am glad both of were helping me all the way through this buying process, Sophia was very great and kepted making sure i was Happy !! Andy B. More