Maita Toyota of Sacramento

Awesome! Love this dealership for all my service needs. They always have coupons and the prices are better than any fire stone By far. Customer service is to Love this dealership for all my service needs. They always have coupons and the prices are better than any fire stone By far. Customer service is top notch, always having courtesy coffee and Lyfts to and from the dealership . Will not go anywhere else. Not to mention the expertise on Prius. Thank you to Maita Toyota staff for your friendly, fast service and knowledge. :-) super happy! Thank you again More

Great Dealer Excellent service on our new 4runner. No pressure on upsales. Very easy process. The best price in the area. We visited a roseville dealer who was ver Excellent service on our new 4runner. No pressure on upsales. Very easy process. The best price in the area. We visited a roseville dealer who was very high pressure and rude. More

Friendly staff Received excellent car service on my car. Also excellent service in an attempt to purchase a vehicle. I would recommend this dealer for anyone. I have Received excellent car service on my car. Also excellent service in an attempt to purchase a vehicle. I would recommend this dealer for anyone. I have purchased 3 vehicles over last 17 years. I always walk away feeling satisfied and no remorse! More

Great Experience I dealt with Colette, the Internet Sales Manager. We conducted business over text and email and I let her know that I didn’t want to spend all day the I dealt with Colette, the Internet Sales Manager. We conducted business over text and email and I let her know that I didn’t want to spend all day there when we came for the car. She was very nice and did a great job getting the car ready. Two reasons for not giving 5 stars. Colette was also doing a deal with another customer at the same time, even though I had made an appointment with her to purchase the car. I get that she’s making a living, but it slowed the process a bit. Finance is the real bummer. We made it clear that we were not interested in any of their extras they try to sell you. However the finance person wrote it all up anyway just to show us what the monthly would be. Waste of our time. She continued to push, we continued to say no. I felt she was not happy and was considerably slow thru that process. More

The Service Gentlepeople We are on our second Prius. Every experience with Maita introduces a new gentleman (or a gentlewoman) to me. They never fail to make me feel that I’ We are on our second Prius. Every experience with Maita introduces a new gentleman (or a gentlewoman) to me. They never fail to make me feel that I’m important. Everything is explained in a patient, courteous manner ( much needed ‘cause I’m old). I leave my car with these kindly people, they follow up with an email so I have no confusion. When the car is finished I receive the email and the phone call. I so appreciate knowing that taking my car in to be serviced will be a pleasant experience! I feel I can rely on the gentle people’s assessment as to when my car needs to be seen. More

Chris is cool Chris was very helpful and did me a favor by holding the car I wanted despite other interested buyers. No dealership tactics from him and it was a del Chris was very helpful and did me a favor by holding the car I wanted despite other interested buyers. No dealership tactics from him and it was a delightful and straightforward experience. More

Through and comfortable Maita dealerships have set a new bar for the car buying experience. It is a comfortable experience to sit and relax or wonder around and check out som Maita dealerships have set a new bar for the car buying experience. It is a comfortable experience to sit and relax or wonder around and check out some of the other models. More

Best service . Only what is necessary is done in the car. It is done with high quality. I will always continue to maintain my car here. . Only what is necessary is done in the car. It is done with high quality. I will always continue to maintain my car here. More

went for an oil change *thumbs up* quick and simple, Jason kept me updated with my car, and the moment my car was done with its oil change, he notified me immediately. *thumbs up* quick and simple, Jason kept me updated with my car, and the moment my car was done with its oil change, he notified me immediately. More

Phenomenal Service Car dealerships, and/or repair centers as a whole get a negative reputation mostly deserved for a myriad of reasons starting with duplicitous acts aga Car dealerships, and/or repair centers as a whole get a negative reputation mostly deserved for a myriad of reasons starting with duplicitous acts against unwitting consumers. Every once in awhile a company "acts right," behaviors epitomized by Maita Toyota, specifically Marlon Nanog. While many excellent people work for Maita, Marlon truly shines as the embodiment of exceptional customer service, real domain expertise, a very rare ability to explain the technical to a non-technical audience, and a genuine care/concern for the client. Marlon honestly treats the engagement with a client like he assumes the role of a physician. He gathers a history, asks excellent questions, and then prescriptively identifies a solution, never fake or contrived. Few people in the repair industry can refrain from just hammering the client to make a buck and Marlon represents the few. No unnecessary repairs, no hustle, no gamesmanship, just truly beyond great service. More