Maita Toyota of Sacramento

Excellent customer service rep from Lisa. I did not like to wait more than 2+ hours for a quick service maintenance. May try other places like Folsom Toyota next time, it was longer than I expected even if to wait more than 2+ hours for a quick service maintenance. May try other places like Folsom Toyota next time, it was longer than I expected even if I had an appt. Overall, done with service maintenance until the next 5k miles. More

Service was good but the 5k checkup took 2.5 hours and there was a delay bringing the car back to drive after the maintenance had finished there was a delay bringing the car back to drive after the maintenance had finished More

Great Service , friendly and efficient. Worked with Val Valadez and Norbert Santos, super friendly, my new car had a broken sunglasses holder, they gave me a rental since I am out of town, 30 min in and ou Valadez and Norbert Santos, super friendly, my new car had a broken sunglasses holder, they gave me a rental since I am out of town, 30 min in and out, I recommend this dealership as well as their service department More

The dealer provided efficient and professional services to my wife and I; however, if the receptionist and financing staff could greet us in a way that made us feel welcome, it would be nice. The salespers to my wife and I; however, if the receptionist and financing staff could greet us in a way that made us feel welcome, it would be nice. The salesperson was great; he treated us as friends. More

Service at Maita Toyota is always fantastic. Junko- always my service advisor is just wonderful and keeps me informed promptly about the status of repairs. Great high quality service as always! always my service advisor is just wonderful and keeps me informed promptly about the status of repairs. Great high quality service as always! More

I have bought several new vehicles never have I had to buy and install a license plate holder had nobody show me how to work everything as a side note I spent 40000 bucks and I accidentally stuck a pen in buy and install a license plate holder had nobody show me how to work everything as a side note I spent 40000 bucks and I accidentally stuck a pen in my pocket and the salesperson comes clear across the showroom to get it back I needed to go to the bank to get 15000 dollars I thought the salesperson was gonna follow me to the bank but jumped in the car making bring her back to the dealership. More

A simple "complimentary" 1st time oil change took 90 minutes, with an appointment! They didn't even wash my car or offer to wash my car. Elk Grove Toyota never took more than 45 minutes for the same se minutes, with an appointment! They didn't even wash my car or offer to wash my car. Elk Grove Toyota never took more than 45 minutes for the same service and ALWAYS washed my car. My husband had similar negative experiences with the Subaru he bought at Maita, 2-3 hours for services that should have taken half that time. Neither of us will ever return to a Maita dealership. When I bought my used Prius there last year, they lied to me, did not give me the trade-in amount they had promised. They sold me a car with no spare tire, even though on the inspection checklist they checked off that it was included, and never answered my email or voicemail inquiries about it! Also, there was no cargo cover, even though the online description said "covered cargo area". How do you sell a Prius without a cargo cover?! It's like driving with the trunk wide open. They said it was an extra $600+! I found one on Amazon for $90, including shipping and tax. Don't go to Maita! Go to Elk Grove Toyota or Folsom Lake Toyota or ANYWHERE else. More

Good service been going for my service since 1993 although we are far from our place. Staff are friendly and accomodating to their clients needs and give exceptional good advice. although we are far from our place. Staff are friendly and accomodating to their clients needs and give exceptional good advice. More

Easy to get appointment. My car was taken care of. Did have to take it back but was told I had to run it certain miles for it to reset. So waiting on that. Thank you Maita Toyota have to take it back but was told I had to run it certain miles for it to reset. So waiting on that. Thank you Maita Toyota More

everyone was helpful and very nice. great dealing with them. very efficient! All were very helpful. Will be nice going back there for next service. them. very efficient! All were very helpful. Will be nice going back there for next service. More