Maita Toyota of Sacramento

Great dealership good service timely price good customer service good time the vehicle was ready service good time the vehicle was ready More

I recently had the pleasure of working with both the Sales and Service teams, and I can honestly say that both experiences exceeded my expectations! On the sales side, I got very lucky after submitti Sales and Service teams, and I can honestly say that both experiences exceeded my expectations! On the sales side, I got very lucky after submitting an inquiry through their online sales page and was connected with Ryan Scott. From there, the rest was history. I’ll be honest, I’m usually a little hesitant when working with dealerships because there can sometimes be that feeling of being oversold. Then you get to the finance department, where it can feel like you’ve reached the “final boss” of additional products, add-ons, and upsells. 😂 That was not my experience here. Ryan made the entire process incredibly easy and stress-free. His knowledge, transparency, communication, and willingness to help made a huge difference. I truly felt like he was focused on helping me find what I needed rather than simply making a sale. I hope I have the opportunity to work with him again in the future! On the Service side, I had the opportunity to work with Emilio, and it honestly felt like I was working with a dream team. Emilio provided outstanding customer service, answered all of our questions, and made sure we were taken care of from start to finish. Even with the service department being busy, he kept everything moving efficiently and got us back on the road without making us feel rushed or overlooked. I actually have a local dealership up the hill from me, but I’m so glad I made the trip down to Sacramento. It was absolutely worth it to get the level of service, support, and overall experience I was looking for, both when purchasing a vehicle and when bringing it in for service. Ryan and Emilio keep crushing it! You’ve earned a customer who will gladly make the drive back from Auburn when it’s time for my next purchase or service visit. Highly recommend! 🙌 More

Staff is always polite and do what they can. My concern is that there are not enough employees to properly service customers. Very expensive. I just look at the recommendations and take it some My concern is that there are not enough employees to properly service customers. Very expensive. I just look at the recommendations and take it somewhere else to do the work. My recent service resulted in greasy fingerprints on the hood and door. I would recommend this dealership only if you have no other choice, such as warranty work, as genuine factory parts are used. our next service for any of our 3 Toyotas will be in Roseville to see if it's better. More

Ismael and Ryan were prompt to help me with the repairs and maintenance of two fleet vehicles and maintenance of two fleet vehicles More

Been going to this dealership for decades for service! Have trusted their judgment and service for both vehicles purchased there. Prices sometimes seems high, but I realize prices are going up everywher Have trusted their judgment and service for both vehicles purchased there. Prices sometimes seems high, but I realize prices are going up everywhere and I put better faith in getting services done at the dealership. More

Almost everything they do is fine just Don't trust what they say about your tires not only do they put the wrong psi in them even when they say they put the correct psi (they put my front tires to 25 psi w they say about your tires not only do they put the wrong psi in them even when they say they put the correct psi (they put my front tires to 25 psi when they are supposed to be at 35 psi) they also told me that my tires where still in the green and good but when I was fixing the psi to what it is supposed to be for my car I noticed that all 4 of my tires where cracking and not safe to drive yet then told me that they where good if I didn't notice I could have gotten into a very bad accident Sadly I don't know the name of the people that worked on my car to properly rate the correct person so I don't know if the person I selected was involved but I had to select someone in order to leave a review More

Staff are very friendly, my salesman was awesome, knowledgeable and very responsive when I contacted him. knowledgeable and very responsive when I contacted him. More

Excellent service from sales and service departments. Sales dept made buying experience easy and helpful, answered all questions and provided help in familiarizing me with operational particulars. Serv Sales dept made buying experience easy and helpful, answered all questions and provided help in familiarizing me with operational particulars. Service dept was likewise professional and informative. More

Initial contact was pleasant, but unfortunately, the experience fell short toward the end. During the test drive, I noticed the fuel tank was nearly empty. At closing, the salesman told me he would have experience fell short toward the end. During the test drive, I noticed the fuel tank was nearly empty. At closing, the salesman told me he would have the tank filled before I picked up the vehicle. However, when I returned to pick it up, the tank was only at about a quarter full. When I asked about it, I was told, “We put $50 in it” and was brushed off. After paying nearly $34,000 in cash for the vehicle, I felt a little bamboozled that they couldn’t even follow through with a full tank of gas. More

Person who works on my car needs to not mess all my personal things make a mess like they dont care this is everytime I come inn my car is there 2x a month very unhappy with that Mario and Shanghai are personal things make a mess like they dont care this is everytime I come inn my car is there 2x a month very unhappy with that Mario and Shanghai are super super helpful and understand me and my car More