Maita Toyota of Sacramento

Dayton did a great job taking my car back to have the battery retested. It was kept overnight and service learned it did indeed have a bad cell. They replaced the battery and I was able to pick my car battery retested. It was kept overnight and service learned it did indeed have a bad cell. They replaced the battery and I was able to pick my car up the next morning. Dayton kept in touch with me the whole time and let me know what was going on and what my choices were. He was great! More

I see no reason to elaborate any further and I did not have any problems. have any problems. More

Convenient location, nice and friendly advisors. Easy to schedule appointments. Work was done efficiently and done as discussed and time of completion was done as promised. Easy to schedule appointments. Work was done efficiently and done as discussed and time of completion was done as promised. More

Mayta Toyota service department as always is providing an outstanding service experience. All advisors and other staff are friendly and helpfull. outstanding service experience. All advisors and other staff are friendly and helpfull. More

Maita has always gone the extra mile to make sure that I am happy with their service. am happy with their service. More

Great service! Quick check-in and check-out. Service representative explained specials. Time for service as expected. Clean, comfortable waiting area. A pleasu Quick check-in and check-out. Service representative explained specials. Time for service as expected. Clean, comfortable waiting area. A pleasure to do business w/Maita Toyota! More

Was charged $337. 50 for expanation of "Hybrid System Malfunction" light. When I called earler was quoted $237. for this service. Others offered this service for no mor 50 for expanation of "Hybrid System Malfunction" light. When I called earler was quoted $237. for this service. Others offered this service for no more than. The cost for replacement battery was given as over $5,000. No other options were offered. (I later learned that there are many possibilities; none were suggested to me,) I have been a pretty loyal customer for over 20 years (two cars bought and largely serviced by Maita.), but this shattered any illusion I have had about your loyalty to me. To charge $450 for "put hybrid cover and rear seat back" was outrageous! Several places would do it free as a part of replacing the battery. The total time for the entire "service package" at other places was about one hour. This is a dastardly high cost. I believe I was overcharged for the "reading" was $100. and the bizarre cost of putting the "hybrid cover and back seat back" whould have been $100, not $450. Thus, I believe I was overcharged atotal of $450, which sould be credited back to me. I am sorry that our twenty year relationship should end in such a negative way, but I put my faith in you, and it failed. It is distressing that you do not list, in the next section on your employees, the Service Advisor. He quickly quoted prices, but not much else. More

Brought the car in for initializing new TPMS sensors after new tires installed. Customer service at Service Writers desk was very good. Unfortunately the TPMS was not repaired, either TPMS receiver or n after new tires installed. Customer service at Service Writers desk was very good. Unfortunately the TPMS was not repaired, either TPMS receiver or non compatible sensors. My only issue is with all the electronic test equipment, the problem was not pinpointed to one part. The charges were extremely fair. I would still do business with this dealership as they were honest and fair. The receiver is obsolete and no longer available. I wish I had an exact diagnosis as possible needless money will be spent looking for a used working receiver, and if that doesn't work replacing the sensors again, and if that doesn't work defeating the system. More

Our salesman, Ryan Scott, is the utmost cordial, professional, and pleasant person we’ve met in a car dealership. professional, and pleasant person we’ve met in a car dealership. More

Dealership was professional, helpful, kind, and the best option in the area. They made the process easy and non-pressured. I felt like it was buying a car from a friend. option in the area. They made the process easy and non-pressured. I felt like it was buying a car from a friend. More