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Maita Mazda

Sacramento, CA

4.7
1,396 Reviews
Call Dealership (916) 245-9736
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2410 Auburn Blvd

Sacramento, CA

95821

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1,396 Reviews of Maita Mazda

November 07, 2023

The agent was kinda rude with her approach, instead of understanding that i was the customer. She called at least 4 times after i told her i only needed to have the service that i requested. To push other More

by LEALAO916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Nov 09, 2023 -

Maita Mazda responded

The impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give me a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Alex Bayder, General Manager, alexb@maitamazda.com

October 31, 2023

These guys a phenomenal! I would highly recommend them to anyone! They were very knowledgeable and kind through the whole process! More

by SMTHOMAS4494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fritz Trentacoste, Sargon Tamraz, Ricky Monsod, Anthony Stevens, Christian Mammet, Alex Bayder
Report | Print
Nov 03, 2023 -

Maita Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Alex Bayder, General Manager, alexb@maitamazda.com

October 30, 2023

Friendly service. Dealer wasn’t pushy at all. Answered all of our questions. “WILL” go back to them the next time I’m in the market for a certified used Mazda. More

by Wade
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Navarro, Chito Espigadera #AskforChito
Report | Print
Nov 01, 2023 -

Maita Mazda responded

Thank you for this amazing review! I really appreciate your business, Wade. Alex Bayder, General Manager, alexb@maitamazda.com

October 30, 2023

Friendly service and clean waiting area. Enjoyed walking around the lot and dealership while waiting for my Mazda's service to be completed. Never felt that I was being pushed into a service More

by RANF30
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Quesada
Report | Print
Nov 03, 2023 -

Maita Mazda responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Alex Bayder, General Manager, alexb@maitamazda.com

October 26, 2023

The best experience I have had buying a vehicle. No pressure. Everyone I dealt with was great. Randy was great as well as Chido. Total gentlemen. Great experience! 👍👍👍👍👍👍 More

by JOEL55
Recommend Dealer
Yes
Employees Worked With
Randy, Chido
Report | Print
Oct 31, 2023 -

Maita Mazda responded

Thank you so much for taking the time to share your feedback with us, Joel! We work hard to make sure our guests have an awesome experience. I will share your comments with my team and we look forward to working with you again down the road. Alex Bayder, General Manager, alexb@maitamazda.com

October 25, 2023

Very helpful staff, good experience, very knowledgeable and answered all of my questions. I love my car, More

by SHELBYEDGAR92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Navarro, Chito Espigadera #AskforChito, Solvi Noonan
Report | Print
Oct 30, 2023 -

Maita Mazda responded

Thank you so much for this lovely review, Shelby! I feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Alex Bayder, General Manager, alexb@maitamazda.com

October 25, 2023

Taylor did a great job understanding my concerns and verifying the source of the potential issue. More

by Arlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Oct 30, 2023 -

Maita Mazda responded

Arlo, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and I am thrilled to know Taylor went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! Alex Bayder, General Manager, alexb@maitamazda.com

October 25, 2023

Sargon is so kind and knowledgeable. I went in not expecting much and definitely did not think I would drive home in a new car. Ron and everyone else on the team were very nice. More

by MAUREENRECRUIT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sargon Tamraz
Report | Print
Oct 30, 2023 -

Maita Mazda responded

Congratulations on your new purchase, Maureen! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear Sargon and Ron were able to help find the perfect vehicle for you. We would love to work with you again. Alex Bayder, General Manager, alexb@maitamazda.com

October 24, 2023

We have always had great customer service when we have our Mazda serviced there for the past 10 years. More

by GOODING2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
Report | Print
Oct 27, 2023 -

Maita Mazda responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Alex Bayder, General Manager, alexb@maitamazda.com

October 19, 2023

Thank you for all the help, you folks are always very attentive to detail and responsive. Very appreciated. More

by AJSTEHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
Report | Print
Oct 24, 2023 -

Maita Mazda responded

Hello and thank you for your kind words. I am very happy to hear that our service was so attentive during your visit to our dealership and that they gave you some insight on your vehicle as they worked. Thank you again and we look forward to working with you again in the future! Alex Bayder, General Manager, alexb@maitamazda.com

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