Maita Honda
Citrus Heights, CA
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2,265 Reviews of Maita Honda
I purchased the car with an empty tank of gas. Not an ideal situation considering I was rushing to work and had to stop by to fill up. Not an ideal situation considering I was rushing to work and had to stop by to fill up. More
I wish I could recommend them because I had great luck with Maita Toyota in the past. The initial interaction was great—salesman was nice, got a certified used car and had been preapproved with my bank. with Maita Toyota in the past. The initial interaction was great—salesman was nice, got a certified used car and had been preapproved with my bank. The problems began AFTER—no documents were sent home, no phone calls or emails AFTER multiple contacts. Then, I find out they have DOUBLE-FUNDED my loan! I call both banks and was informed how to proceed. I contacted the finance person who told me that I would be charged. He told me he would be in touch tomorrow and in the meantime, I was told by the salesperson (Rob) “good luck with two loans on the same car!” Maita will never again get my business. More
I have already left a review but the following is copied and pasted from the email I just received from this amazing gentleman: Regina, I went above and beyond to assist you in getting a new car. I han and pasted from the email I just received from this amazing gentleman: Regina, I went above and beyond to assist you in getting a new car. I hand delivered the documents to your husband to sign on my own personal time using my personal car to help you. Matia Honda Myself and Mike did everything verbatim you asked us to do. and you have the nerve to trash me on a survey where all of the miscommunication was your fault. I truly believe in karma and can't believe my superior customer service not only went unnoticed but unappreciated. Good luck in the future. Thank you Robbie Sundquist Maita Honda Internet Sales Manager 6400 Greenback Lane Citrus Heights, CA 95621 More
Great communication. Kept up to date on things needed to be done. Easy process, didn't even have an appointment. Thank you. Kept up to date on things needed to be done. Easy process, didn't even have an appointment. Thank you. More
Great service as always. We took my daughter's civic in for an oil change and they did a great job. They even contacted us and asked if we wanted them to replace a burned o We took my daughter's civic in for an oil change and they did a great job. They even contacted us and asked if we wanted them to replace a burned out brake light. More
The sales guy was great. I was pre approved should have been super smooth sailing. Found what we wanted at the price we wanted. Then enters the liar of liars! I don't know ho I was pre approved should have been super smooth sailing. Found what we wanted at the price we wanted. Then enters the liar of liars! I don't know how this guy sleeps at night. It was up 3 grand more than we thought, and he kept telling us, "it's included in the price." We kept asking him, what about this number, what about this.. "It's included in the price." "You're already paying for it." My wife asked 3 times, why are we paying for this? "It's included in the price." It's like that's all he could say without explaining anything. Got home. Minute to breathe. Took a look again and had a little time to slow down. "it's included in the price" meant his price so he can up sale us and make some money. When they use people with shady sales add on techniques I get pissed. Only reason they got 2 stars is because of the sales guy. The "closer" hard ball guy shouldn't be able to sleep at night how manipulative he is. I'm rather embarrassed about it thought I went through everything but he got an extra three thousand and some out of us. He sold us some stolen recovery thing that I was suppose to get info for in a week, that was a lie too. It's been almost a month and nothing. They keep you waiting to pay for the car on purpose so when you get in the dungeon of the closer they know you want to go cause you've been waiting for two hours. There was no one in his office for an hour, we sat there watching. I thought I knew these games better but they are PRO! Man they're good at screwing people. Stay away from this lot. Will never take my car there for service, that's for sure. More