Mahwah Ford
Mahwah, NJ
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198 Reviews of Mahwah Ford
Super professional, attentive and competitive. Chris Donnelly runs a class act sales department. PJ Flattery finished out the sale and made the delivery without a single hitch!! Will recommend Chris Donnelly runs a class act sales department. PJ Flattery finished out the sale and made the delivery without a single hitch!! Will recommend More
Had to have my Explorer looked at under warranty because it wouldn’t start. Fortunately, it turned out to just be a battery that went bad. Diagnostics were performed quickly, the dealership was very communi it wouldn’t start. Fortunately, it turned out to just be a battery that went bad. Diagnostics were performed quickly, the dealership was very communicative, and the repairs were done under warranty. When picking up the vehicle the service desk staff even went into some technical details on the battery failure with me as I was intrigued. If you need your vehicle serviced by Ford, this is the place to go. More
Excellent service and they went above and beyond to help me get the car in for service. Since I was unable to get the car to the dealership, they made arrangements to pick it up and return it to me . Very me get the car in for service. Since I was unable to get the car to the dealership, they made arrangements to pick it up and return it to me . Very much appreciated ! More
The sales and service staff at Mahwah Ford are amazing. They are professional, upbeat, positive, and supportive. I have many Ford dealers that are much closer to my home, but I travel over a half hour to M They are professional, upbeat, positive, and supportive. I have many Ford dealers that are much closer to my home, but I travel over a half hour to Mahwah, because this family owned dealer is the very best! I give them my wholehearted recommendation. More
As always, Mahwah Ford came through for me. Now they pick up the car for servicing and drop it off when done. This is so convenient! And as always the servicing is great. Now they pick up the car for servicing and drop it off when done. This is so convenient! And as always the servicing is great. More
The transmission failed on the drive home abs ended up getting a whole new one (only took 2.5 months…) It also took over 3 months to get plates/registration through Mahwah. And that was after we called ne getting a whole new one (only took 2.5 months…) It also took over 3 months to get plates/registration through Mahwah. And that was after we called nearly every day in the final month of that. VERY disappointing to not be able to drive a new car. Also never received a copy of warranty agreement until 2.5 months down the road (it was requested pretty much immediately). We were told a rental car would be covered while the new car was in the shop, but it came back (after driving a rental for 3.5 weeks) that they only would cover 10 days. Will never work with Mahwah again. More