Maguire Ford of Canandaigua

Jim Mastin was great. He made the whole experience fun! I can believe how quick the whole process was. 2 hours and we were done! He made the whole experience fun! I can believe how quick the whole process was. 2 hours and we were done! More

Very good overall experience everyone was friendly and helpful. Great place to bay a vehicle helpful. Great place to bay a vehicle More

They were great ‘ service was excellent ‘people were fantastic ‘I would buy my vehicle from you guys again fantastic ‘I would buy my vehicle from you guys again More

It was a pleasure working with Jim. He explained the features very well, and was able to provide a quick and painless purchase experience. He explained the features very well, and was able to provide a quick and painless purchase experience. More

I received excellent customer service and they made the dealer experience effortless. Mark was excellent. dealer experience effortless. Mark was excellent. More

The easiest car buying experience ever. No pressure at all. Great to work with. Have already recommended Mark and the team No pressure at all. Great to work with. Have already recommended Mark and the team More

AK provided the worst new car delivery that I ever had and I've had many as cars are my hobby. Basically, he told me that the Sync 3 computer was simple (it isn't) and sent me on my way without pointing and I've had many as cars are my hobby. Basically, he told me that the Sync 3 computer was simple (it isn't) and sent me on my way without pointing out basic controls & features, Coming from Honda and Jeep, Ford's controls are very different. I'm on day three finding things as I need them or discover them; YouTube has been helpful. Maguire, the dealership treated me with respect and Glen, the sales mgr. made the deal come together with terms we could both agree to. Thank you. More

Everyone was extremely helpful. Jim Mastin went out of his way to accommodate me. Thank you. Jim Mastin went out of his way to accommodate me. Thank you. More

I had an issue with my vehicle (that should not have occurred, as the vehicle is only a year), it was promptly addressed with positive outcome. occurred, as the vehicle is only a year), it was promptly addressed with positive outcome. More

I called to ask Maguire ford if I could leave my van with them for an oil change and inspection when I went on vacation and I would pick it up on the way back. The service department said that would be fine them for an oil change and inspection when I went on vacation and I would pick it up on the way back. The service department said that would be fine so I gave them my 2022 transit in perfect condition and when I came to pick it up a week later it has major damage. The service manager and GM said they are not liable and I left it in their care at my own risk. They told me to claim it on my insurance and the best they could do is pay my deductible. Unacceptable! My insurance is going to go up, I am losing wages while it’s being repaired and no one ever said anything to me about me leaving it at my own risk! I thought I could trust Maguire ford with my company truck but they have shown their true colors. They are not concerned with retaining customers only with making a profit! I have been doing business with Sheppard ford for the last 5 years with no issues and Maguire recently purchased the Sheppard dealership. I will no longer be doing any business with Maguire. More