Maguire Ford of Canandaigua
Canandaigua, NY
Filter Reviews by Keyword
By Type
220 Reviews of Maguire Ford of Canandaigua
Excellent service! We enjoyed Steve, our salesman. Great explanations of our transaction and introduction of all aspects of the vehicle. Buying the car was a friendly We enjoyed Steve, our salesman. Great explanations of our transaction and introduction of all aspects of the vehicle. Buying the car was a friendly, pleasant experience! More
I dropped off my 2022 Ford F-150 Lightning on June 3, 2023 for multiple issues, including non-functioning AC, Non opening passenger window, air dam errors (after multiple repair trips), and non-opening f 2023 for multiple issues, including non-functioning AC, Non opening passenger window, air dam errors (after multiple repair trips), and non-opening front trunk area. As of the writing today, September 7th 2023, it is still in for repairs. 14-weeks, for a vehicle that is under warranty, and no definitive plan for repairs, little to no feedback. The entire vehicle has been dismantled and reassembled several times, many parts replaced, yet still not repaired. We did request a buyback, and or a replacement vehicle and were denied. Started the Lemon process, because at this point, I've lost confidence in the vehicle and the dealerships ability to repair the truck to OEM quality. 14-weeks of repair! Can you imagine what this would cost if I were out of warranty? The staff at Maguire has been friendly, but very absent in any regular feedback on repair status. I do have a loaner, so I'm not without wheels, but this is a less than ideal situation. The dealership could do much, much better, and the manufacturer (Ford) has really let me down. This is my first experience with Maguire Ford of Canandaigua. Our first Electric Vehicle. More
Salesman was very polite, very knowledgeable and not pushy. I will recommend Steve and the dealership to everyone I know. pushy. I will recommend Steve and the dealership to everyone I know. More
Excellent experience with Jim and Mackenzie! Very knowledgeable and great customer service. I couldn’t be more happy with my vehicle purchase. 11/10 Very knowledgeable and great customer service. I couldn’t be more happy with my vehicle purchase. 11/10 More
Very knowledgeable about the F150. Responsive and attentive to the features I was looking for. The whole team overall was a pleasure to work with. Responsive and attentive to the features I was looking for. The whole team overall was a pleasure to work with. More
I have nothing but rave reviews for Maguires service and sales department. I just got an oil change and then went ahead and cleaned my whole truck inside and out which is .I have nothing but rave reviews fo sales department. I just got an oil change and then went ahead and cleaned my whole truck inside and out which is .I have nothing but rave reviews for Maguires service and sales department. I just got a oil change and then went ahead and cleaned my whole truck inside and out which is awesome. They will be the only dealership I deal with from now on. More
I was welcomed immediately. Janet was warm and knowledgeable of the Broncho family. She helped me find the perfect vehicle in a timely fashion. Janet goes above and beyond. Janet was warm and knowledgeable of the Broncho family. She helped me find the perfect vehicle in a timely fashion. Janet goes above and beyond. More