Madison Honda

I had an oil, transmission fluid change and a warranty item addressed. Waiting around, finally go out in the parking lot and my CRV is there. After waiting around for another 45minutes for them to call item addressed. Waiting around, finally go out in the parking lot and my CRV is there. After waiting around for another 45minutes for them to call me to finalize the bill. I went down to the billing group to find out what the status of my car was. I was told to find the service advisor. The blonde woman who I asked the question to seemed to have an attitude. Its not my fault you are working there and don't like to interact with customers paying big money for repairs. Finally got the bill and it was almost 600.00 dollars. I mentioned this to the woman handling the payment that this amount was high and i had the same work done on another CRV two weeks prior. Again received an attitude and was told to find the service advisor. She works there she should have gotten the service advisor to come inside to address. Real lazy. Finally got the service manger involved and got the bill corrected. Took well over and hour to get out of that place. I guess wasting my time is ok. I have been a customer at Madison Honda since 2008 and have purchased two CRV's there. Last time I do any business there. More

I would recommend staying away from this dealership if you intend to get a quality product with reasonable service. I’ve received terrible management when it came to their approach when I informed them of you intend to get a quality product with reasonable service. I’ve received terrible management when it came to their approach when I informed them of a critical issue of a car that they are selling. They low ball any issue that you may have about the car, and try to deflate cost of repairs with disregard in the importance of significant vehicle structure. More

Very helpful staff Great selection Great Service as well when needed Always open for Business well when needed Always open for Business More

They have a excellent service, Kyle and Luis are the best and very kind persons and very kind persons More

Since 2004, I've purchased 5 Hondas. Without question this was the easiest and most pleasant experience I've ever had at Madison Honda, and it was largely due to Kyle Becker! Kyle is a Without question this was the easiest and most pleasant experience I've ever had at Madison Honda, and it was largely due to Kyle Becker! Kyle is a superb salesman. He's super knowledgeable, honest, attentive to details, and answers questions directly and quickly. If you're in the market for a Honda, do you yourself a favor and give Kyle Becker a call at 973.822.1600 x4909. You won't be disappointed. More

This is my 4th purchase at Madison Honda and Kyle is far and away the best salesperson I've worked with. Knowledgeable, low-pressure, and quick to respond with any questions or concerns. He even went out of and away the best salesperson I've worked with. Knowledgeable, low-pressure, and quick to respond with any questions or concerns. He even went out of his way to pick up my vehicle at 7:00AM on a Saturday so that I would have it the next week. Great experience all around. More

This dealership is a pleasure to deal with. No high pressure and they are very helpful and considerate. They will try their hardest to help you find the car you want at the price you need No high pressure and they are very helpful and considerate. They will try their hardest to help you find the car you want at the price you need More

Kyle was amazing! He’s so genuinely nice and knowledgeable. I didn’t feel like I was under pressure or being taken advantage of at all! So glad he was my sales guy! He’s so genuinely nice and knowledgeable. I didn’t feel like I was under pressure or being taken advantage of at all! So glad he was my sales guy! More

Thank you Madison Honda in New Jersey. I went car shopping at Madison Honda. Last Wednesday to look for a new vehicle. I was greeted by Mr. Alton Brown, who made me feel comfortable at the I went car shopping at Madison Honda. Last Wednesday to look for a new vehicle. I was greeted by Mr. Alton Brown, who made me feel comfortable at the showroom and he showed me around. I must say that this was my best car shopping experience ever. Mr. Alton Brown was very informative and was answering every question of mine patiently. Mr. Brown delivered an incredible service and gives a very pleasant experience. THANK YOU MADISON HONDA!!!! :) More

Kyle Becker is an excellent salesman! Very knowledgeable and helpful with the purchase of my 2023 Ridgeline. Made the buying process smooth and easy! The rest of the staff is friendly and Very knowledgeable and helpful with the purchase of my 2023 Ridgeline. Made the buying process smooth and easy! The rest of the staff is friendly and good to work with! More