Madison Honda

Excellent , professional service! Our service manager Sean always deals with us honestly and professionally and goes above and beyond in providing exceptional service. We have two Hond Our service manager Sean always deals with us honestly and professionally and goes above and beyond in providing exceptional service. We have two Honda dealers within 5 miles of our home that we will not bring our car to but will drive the 20 miles to Madison Honda as they are the only service department that we trust. Thx Sean and the mechanics at Madison Honda! More

Poor customer service After 3 calls and promises that their shuttle would pick me up at train station, they were a no-show. I think this dealer has become too big and lack After 3 calls and promises that their shuttle would pick me up at train station, they were a no-show. I think this dealer has become too big and lacks the resources to follow through. Am concerned that this also applies to actual repairs. I will look for another service provider. More

Madison Honda the Best Customer Experience I have been taking my Honda Accord to Madison Honda for servicing the past 10 years, 324,000 miles, and can honestly say it’s a great experience. Car I have been taking my Honda Accord to Madison Honda for servicing the past 10 years, 324,000 miles, and can honestly say it’s a great experience. Car is fixed correctly the first time, timely and without exception... Professionally! As a result, I continue to drive my Honda with pleasure. More

Terrible leasing experience! Just leased a 2018 honda crv to replace our 2006 crv. Great and reliable cars. Have leased/bought vehicles for 40 years. Mistakes made by them..but Just leased a 2018 honda crv to replace our 2006 crv. Great and reliable cars. Have leased/bought vehicles for 40 years. Mistakes made by them..but also us for not CAREFULLY reviewing papers. We wanted the color Gunmetal and were told they had it on their lot. They brought the vehicle around (it was dark out and drizzling) so we took them at their word that it was the correct color. Turns out it was Dark Olive...never our color choice...but we trusted they brought the correct color out and we signed a contract and added over $1000 worth of extras. We were never told it wasn't the color we asked for. However, it was our fault for not looking at the papers before we signed. The very last page had the color. We were just checking the monthly payments and residual of the car. SO BEWARE! CHECK TO MAKE SURE YOU GET THE COLOR YOU WANT AND DONT TRUST THEM THAT WHAT YOU ARE SEEING IS ACTUALLY THAT COLOR! Turns out the color we wanted was on their lot, but whoever brought the car around brought the wrong one. So we are stuck with a color we dont like for three years. Check out the Bridgewater dealership because it is bigger and they have a lot of cars on display. Madison does have an exceptional service department, so if you get your car elsewhere, they could still take care of your car. More

Great experience Had a broken shift lever and needed the car back quickly over the holiday weekend. Dealer got us right in and Brian Parente, the service manager, too Had a broken shift lever and needed the car back quickly over the holiday weekend. Dealer got us right in and Brian Parente, the service manager, took the lead to make sure we got our car back by Saturday, creatively sourcing parts that were not readily available. Great job and much appreciated! More

Excellent I had a wonderful experience from start to finish. The staff was very courteous and friendly. Made the purchasing process so relaxed. They even came I had a wonderful experience from start to finish. The staff was very courteous and friendly. Made the purchasing process so relaxed. They even came to my home to pick current leased vehicle. I highly recommend this dealership More

Oil change Good service always, but always anticipate 1+ hour wait. I had day off so could wait it out, but have to admit if I was on work time, I’d be slightly Good service always, but always anticipate 1+ hour wait. I had day off so could wait it out, but have to admit if I was on work time, I’d be slightly frustrated. More

Best experience ever at Clinton Acura Everyone was just fantastic! I was in a rush, from out of state had never been to dealership and everyone was extremely accommodating. Keith made sure Everyone was just fantastic! I was in a rush, from out of state had never been to dealership and everyone was extremely accommodating. Keith made sure I had the car that was right for me. Mike did everything to get things done on time which was as I had a very tight schedule. I recommend dealership to my son. Thank you. More

Service is excellent, car runs like new for over 12 years Service people at Madison Honda always offer you their opinion of what they recommend for my car, but also listen to my opinion and service the car th Service people at Madison Honda always offer you their opinion of what they recommend for my car, but also listen to my opinion and service the car the way that it runs like new after more than 12 years. More

Recall I had a recall and they squeezed me in. Although packed they provided me excellent services and even went above and beyond to check my tires when they I had a recall and they squeezed me in. Although packed they provided me excellent services and even went above and beyond to check my tires when they saw my pressure was low in two tires (not related to the recall). More