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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,419 Reviews
Call Service Center (512) 930-3673

2,419 Reviews of Mac Haik Ford Lincoln - Service Center

Sort by
August 10, 2022

Ford dealership in Georgetown TX on the Round Rock line. A bit tough to book an appointment and lack of a shuttle is disappointing to say the least but JR and the foreman were helpful. More

by MIKEKSCULL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR
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Aug 12, 2022 -

Mac Haik Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

August 08, 2022

This was our first time here. We’ve only been Austin for 3 weeks. We came from a smaller dealership in Kerrville that we loved. Everything was fine. Super busy. More

by AMANDAJOKOLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We used Quicklane
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Aug 11, 2022 -

Mac Haik Ford Lincoln responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mac Haik Ford. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 04, 2022

Great great great great great great great great great great great great great service thx. More

by Perkins512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walk-in
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Aug 12, 2022 -

Mac Haik Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 03, 2022

I am not seeing JR here but he helped with the truck and was very quick to respond to any questions. More

by SARAHELISAFIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR?
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Aug 04, 2022 -

Mac Haik Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 02, 2022

was told to find some other ford repair shop cause you all don't have the time to fix my truck and by the time you have time my warranty will have expired More

by Rmorales7800
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
rosas
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Aug 03, 2022 -

Mac Haik Ford Lincoln responded

Hello, thanks for taking the time to express your honest concerns. We are disappointed to hear you left our dealership feeling this way and we would appreciate the chance to discuss this matter further. Please reach out to Sivia Sasa at 512-930-6208 and we will do our best to make this better. We hope to hear from you soon.

August 02, 2022

I arrived and early and was immediately taken care of. Work completed in a timely fashion. More

by clint.bond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employee not listed
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August 01, 2022

RJ in service did a great. He called when they understood what was the issue. Thank you. More

by BILLYNEDHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
J R
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Aug 04, 2022 -

Mac Haik Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 28, 2022

My husband and I were greeted as soon as we walked into the service dept in such a friendly manner by Shay. He looked up our appt info on the computer and knew exactly what car we were having serviced and More

by pahawk04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2022 -

Mac Haik Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 28, 2022

Very quick and quality service from the staff - I will certainly continue as a customer. More

by 1982REDRAIDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman, Edwin Holmstrom
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Jul 30, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

July 26, 2022

The customer service continues to be outstanding. I will continue to return to Mac Haik Ford for all my vehicle needs. More

by TAMI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Holmstrom
Report | Print
Jul 28, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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