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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,426 Reviews
Call Service Center (512) 930-3673

2,426 Reviews of Mac Haik Ford Lincoln - Service Center

Sort by
November 24, 2022

Why do take reservations if you are going to make people wait? I had a reservation and it still took nearly three hours to get an oil change. My truck sat for two hours after my reservation before they beg More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie Tincher
2.0
This rating includes all reviews, with more weight given to recent reviews.
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November 23, 2022

Great service however the 2. 5 hour wait with an appointment was longer than I had hoped! More

by MICHAEL.MILLER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lube
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Nov 27, 2022 -

Mac Haik Ford Lincoln responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 22, 2022

Professional, courteous and prompt service. I was very pleased with clear and frequent updates and recommendations. More

by NECORNIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2022 -

Mac Haik Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 17, 2022

They were quick and easy to work with. Andre was helpful with any questions I had. More

by ASHER1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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Nov 22, 2022 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 17, 2022

Very professional staff, work done in timely basis. Addressed all maintenance issues that I mentioned to them. More

by RON.JIEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Gonzalez
Report | Print
Nov 19, 2022 -

Mac Haik Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 17, 2022

First service on my Maverick was surprisingly free. Really appreciated the service dept working me in since my appointment time and slot couldn’t be found in their system. Also set me up for a recall More

by LAYTON.FERGUSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Gonzales
Report | Print
Nov 19, 2022 -

Mac Haik Ford Lincoln responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 14, 2022

Great folks and a very easy transaction. Truck was a fair price and came in exactly as described. More

by BEN.GRIGRY
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Rene Chavira
Report | Print
Nov 18, 2022 -

Mac Haik Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 14, 2022

Everything was great from my welcome and updates from my service advisor to the car delivery. More

by MANDIEPEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Holmstrom
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Nov 17, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

November 10, 2022

Great Job! I appreciate the quick lane. They are very nice and professional. Thank you. More

by FIVEPAIGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Burgerer
Report | Print
Nov 15, 2022 -

Mac Haik Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

November 09, 2022

Brought in for electrical issue. Said battery was fine then Charged me $250 to replace battery connector. Still had issues. Almost stranded in storm at the airport when car wouldn’ More

by MAISPRETO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quicklane
Report | Print
Nov 15, 2022 -

Mac Haik Ford Lincoln responded

Hi, we are disappointed to learn of your experience here at Mac Haik Ford, but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to Sivia Sasa 512-930-6208 at your earliest convenience to discuss how we can turn this experience into a positive one. Take care!

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