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Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,426 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,426 Reviews of Mac Haik Ford Lincoln - Service Center
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December 19, 2022
All services were performed as required, and vehicle was returned on time (as promised). Much appreciated. returned on time (as promised). Much appreciated. More
by gbutler4
Verified CustomerEmployees Worked With
December 19, 2022
Always pleasant intro and communication of service needs, however, the work needed took longer than expected so I was unable to pick up my vehicle same day as car wash would have to be done next day. I had t however, the work needed took longer than expected so I was unable to pick up my vehicle same day as car wash would have to be done next day. I had to pick up my car early in the morning and was unable to wait another 2 hours for the wash. I heard a number of other customers told the same. The reason given was that the wash bay was shared by new car sales and others, so it sounds like loyal Lincoln customers are no longer given the attention they deserve in Quick Lane. This isn't the first time this year that this has happened, so I felt it warranted this comment. More
by joyceh216
Employees Worked With
Deborah
December 17, 2022
Awesome job, the Quick Lane service was very fast. Very professional staff, I was highly impressed. Very professional staff, I was highly impressed. More
by predatormg1
December 16, 2022
Very helpful and finished very quickly. They communicated very well on what the problem was. They communicated very well on what the problem was. More
by JAMESG7
December 16, 2022
I went in for an oil change, tire rotation, etc. plus a brake problem. The brake pedal went almost all the way to the floor when activated. This was verified by the service advisor and others. After plus a brake problem. The brake pedal went almost all the way to the floor when activated. This was verified by the service advisor and others. After the oil change the brake problem disappeared and after much work attempting to duplicate the problem it did not reappear. I'm very pleased that they didn't replace something that may have not been needed! My only complaint, and it's minor, is that they did not replace the windshield sticker that tells me when my next oil change is due! I'm very pleased with the service at MacHeik with special thanks to "Cowboy", my service advisor, and to Patrick who was my past service advisor and currently the service center scheduler! More
by londepew
December 09, 2022
When possible I make an appointment because they are busy. I am notified ahead of time of the appointment. My vehicle is serviced correctly and I am notofoed of the progress. busy. I am notified ahead of time of the appointment. My vehicle is serviced correctly and I am notofoed of the progress. More
by Jake
Employees Worked With
Sophie Rosas
December 08, 2022
Car wash resources were lacking - Lincoln is a premium service - 1.5 hour wait plus so skipped the wash - that was disappointing and it has now happened with both our cars at Mac Haik. service - 1.5 hour wait plus so skipped the wash - that was disappointing and it has now happened with both our cars at Mac Haik. More
by SREVERETT
Employees Worked With
Quick Lane
December 07, 2022
Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More
by FRAZIER8JENNIFER
Employees Worked With
December 07, 2022
Quick Lane is quick as is the service provided. Thank you very much for being open when I need you. Thank you very much for being open when I need you. More
by deputydog70
