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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,421 Reviews
Call Service Center (512) 930-3673

2,421 Reviews of Mac Haik Ford Lincoln - Service Center

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January 29, 2023

We had our Lincoln in for servicing, inspection and new tires. Although their entire staff is helpful and friendly, we received exceptional service from Ryan Burgener both on 1-25-23 and 1-27-23. Ryan go More

by KILMER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Burgener
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Jan 31, 2023 -

Mac Haik Ford Lincoln responded

Hello, we appreciate your recommendation of our dealership! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 28, 2023

Grate god good a b c d elf g h I’ll l m n o p w More

by PATWB1ATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abe
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Jan 31, 2023 -

Mac Haik Ford Lincoln responded

Hi, thanks for the great star-rating! If there is anything else we can do to assist you, please let us know! Take care!

January 27, 2023

The service department is amazing! The team is extremely responsive and I enjoy working with Shay and Allen. More

by evamsleos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 27, 2023

This was a very positive experience. Came in for service at my appointment time I was out before I knew it. More

by ADAM.HAMSTRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2023 -

Mac Haik Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 26, 2023

We appreciate Dave getting us a loaner can and mostly we are happy with the quick turn around. More

by Cnthom
Recommend Dealer
Yes
Employees Worked With
Dave Kahler
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Jan 27, 2023 -

Mac Haik Ford Lincoln responded

Hi, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!

January 26, 2023

Very good experience in dealing with Robert in the Service Department. Truly appreciate his knowledge and care in dealing with my Bronco. More

by Sylvia.montemayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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Jan 30, 2023 -

Mac Haik Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

January 24, 2023

Lincoln Service Center claimed l spilled coffee or soda in my vehicle which caused a short in wiring and would not be covered under my warranty. Did not agree and received a second opinion. It was only my More

by adrianmack06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Starnes
1.0
This rating includes all reviews, with more weight given to recent reviews.
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January 21, 2023

The best service team I have ever dealt with. That are always timely and informative. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janet
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Jan 23, 2023 -

Mac Haik Ford Lincoln responded

Hi Steve, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 20, 2023

Staff was friendly and helpful. Great customer service. Service we done in the amount of time promised. More

by KRAUSE.AIMEE
Recommend Dealer
Yes
Employees Worked With
Ladies in the quick lane dept
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Jan 23, 2023 -

Mac Haik Ford Lincoln responded

Hi Krause, thank you for leaving such a great review and high star rating. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 17, 2023

Courteous and quick to fix the problem. Mark Step was great through the whole time. More

by 1DAVIDMC1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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