Mac Haik Ford Lincoln - Service Center

The sells staff took great care when of me when the Bronco I bought had a factory recall. They went out of there way to make the process easier for me. I would recommend Scolly and John to anyone that Bronco I bought had a factory recall. They went out of there way to make the process easier for me. I would recommend Scolly and John to anyone that is looking for a new vehicle. More

Great Customer service and technical know-how. Shay handled our service start to finish. Always great to have someone you can actually talk to and who answers his phone. Shay handled our service start to finish. Always great to have someone you can actually talk to and who answers his phone. More

Deborah Gonzalez went the extra mile with my service experience. Service was timely and thorough. Thanks a bunch! experience. Service was timely and thorough. Thanks a bunch! More

Chaime was very professional and made the whole process very smooth. I brought it in for a recall, and fixed 3 other recalls on the vehicle. very smooth. I brought it in for a recall, and fixed 3 other recalls on the vehicle. More

Everyone was courteous and helpful. Everything we ask for was done. Thank you Mac Haik Ford. Everything we ask for was done. Thank you Mac Haik Ford. More

Best service I’ve had so far at this dealership! I will be back for sure I will be back for sure More

It was an odd experience when I arrogate the service department. Usually you pull up and an advisor greets you. Instead the service area for regular maintenance service was no better than going to a Jif department. Usually you pull up and an advisor greets you. Instead the service area for regular maintenance service was no better than going to a Jiffy Lube. When I arrived I didn’t feel welcomed. It was off putting. I almost left but decided to stay. Overall the service received was good but nothing special. I had to insist on the service plan I purchased at great expense from the manufacturer. I am glad I brought the documentation with me as proof. My other suggestion is that the advisors make their customer calls in a more private area. Hearing an advisor tell a customer on the phone that he made a $1000 mistake on a repair quote was a bit strange. It’s not a huge confidence builder in how they deal with customers. While it didn’t affect me, it was a strange thing to hear. Like I said the experience was surreal. As far as I can tell they did a good job but I did have to fix the air pressures in 3 of my 4 tires on my way home. They were all even pressure prior to my arrival and after they rotated them the air was unbalanced. Would I return? Yes, but my expectations are set lower and now I know what to expect. Do they give the Lincoln experience that Lincoln promotes and promises..unfortunately no. More

Very happy with service and this location. My service advisor Robert does it all the right way. My service advisor Robert does it all the right way. More

I will never go back real bad customer service from supervisors to just bad service I’ll will never come back supervisors to just bad service I’ll will never come back More

I was greeted promptly upon my arrival at the Quick Lube. My 2017 Lincoln was washed & waiting for me to pick up after receiving a phone call that the work was completed. It was a good wash & the inside was My 2017 Lincoln was washed & waiting for me to pick up after receiving a phone call that the work was completed. It was a good wash & the inside was also cleaned. Thank you! More