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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,421 Reviews
Call Service Center (512) 930-3673

2,421 Reviews of Mac Haik Ford Lincoln - Service Center

Sort by
March 23, 2023

The wait long wait time was unexpected. However, professional and courteous with no major complaints. More

by jriversedd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 30, 2023 -

Mac Haik Ford Lincoln responded

Hi, We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 23, 2023

I anticipated a stressful experience, but it was actually fun. Bryan took the time to answer my questions, but was never pushey. More

by KATHLEENMDAILEY
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Zekan
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Mar 27, 2023 -

Mac Haik Ford Lincoln responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mac Haik Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

March 23, 2023

Poor quality service work. I won't return. I realize there is a labor shortage, but the work is shoddy and incomplete. More

by LAMBO4487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above people
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Mar 27, 2023 -

Mac Haik Ford Lincoln responded

Hi, thanks for taking the time to leave us your honest feedback. We are disappointed to hear you did not receive top-notch customer service from us and would like the opportunity to try and make this right with you, if we still can. Please contact Sivia Sasa 512-930-6208 and we will do our best to make this better. We hope to hear from you soon.

March 22, 2023

Great customer service provided. Very Friendly Service Agents. Only thing they forget my car wash. More

by MRS.NDERIVERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Guy was New, with Pretty eye, from Louisiana
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March 18, 2023

Efficient, courteous service and the service department handled the warranty and recall issues with no hassles. More

by RIPROY40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2023 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

March 18, 2023

Ryan came in and saved the day. Good communication in a straight shooter. No BS kind of guy. More

by JUSTIN.L.MARTIN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan De La Fuente
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Mar 20, 2023 -

Mac Haik Ford Lincoln responded

Hi Justin, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

March 17, 2023

I brought my car in for a 40,000 mile maintenance and a window switch was broken in the process. James Main was amazing and had the repair done at no cost to me. More

by diannehorton01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2023 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

March 15, 2023

The reason I gave three stars is because the mobile appointment I had was not honored on my appointment day. I kept calling and leaving messages. I was called in the evening by the person in charge and More

by SIRENACASPER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 15, 2023

The service representative was very helpful, explained everything, and the time without the car was very short! More

by ROGER9544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2023 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 14, 2023

Everyone was friendly and easy to work with. They made the whole visit very pleasant. I will refer all my friends and family. More

by KGAL0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2023 -

Mac Haik Ford Lincoln responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

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