Mac Haik Ford Lincoln - Service Center

Excellent service and customer confidence has been their strength. They practice everything that a well respected dealership should be credited for. strength. They practice everything that a well respected dealership should be credited for. More

Took a month to get a partial repair on a Lincoln Navigator, and nearly three weeks to get a loaner. Our service manager changed multiple times, and in the end, we were called liars when we confronte Navigator, and nearly three weeks to get a loaner. Our service manager changed multiple times, and in the end, we were called liars when we confronted the service department about intentionally hanging up the phone. Horrible experience, we won't be back. More

Mark Stepp always provides exceptional customer service. It is a pleasure to work with him on my vehicle service needs. It is a pleasure to work with him on my vehicle service needs. More

My salesman was top notch and the dealership was a friendly place. I will buy from them again friendly place. I will buy from them again More

Shay did an incredible job of keeping me updated. Vehicle was ready exactly when he said it would be and total cost came in less than the original estimate. On top of that dealing with Shay felt mo Vehicle was ready exactly when he said it would be and total cost came in less than the original estimate. On top of that dealing with Shay felt more like working with a friend than a service advisor. Hope I don’t need him in the future, but I’m glad he’s there if I do. More

So far, dealership has been good - didn't like waiting 2 months to get factory defect addressed 2 months to get factory defect addressed More

People were very friendly and communicated in a timely manner about what was going on with the vehicle manner about what was going on with the vehicle More

Very pleased with my dealership. My service person is excellent and always takes time explaining what has been done to my vehicle. My service person is excellent and always takes time explaining what has been done to my vehicle. More

I used the Quick Lane for an oil change, and although they completed the service as expected the staff was not friendly. When Shey worked there, not only did he go above and beyond for his customers, he they completed the service as expected the staff was not friendly. When Shey worked there, not only did he go above and beyond for his customers, he was super friendly and professional as was his coworkers at the time. More

Very pleased with technician and front desk support! Very helpful to my daughter who brought the car in for service. Thank you! Very helpful to my daughter who brought the car in for service. Thank you! More