Mac Haik Ford Lincoln - Service Center

If you have an appointment at 11 I don’t think is should take 2 hrs to do an oil change. Also the person dealing with my car left for lunch without communicating the jobs was done, meaning it wasted at a mi take 2 hrs to do an oil change. Also the person dealing with my car left for lunch without communicating the jobs was done, meaning it wasted at a minimum of 15 additional minutes More

Shay took great care of my Bronco issue. Truck was back to me the next day, service performed and maintenance schedule taken care of! Really great service advisor! Truck was back to me the next day, service performed and maintenance schedule taken care of! Really great service advisor! More

Great work, great service. Friendly staff. All good in and out quickly. Tha I you Friendly staff. All good in and out quickly. Tha I you More

They were quick and efficient. I really appreciate they were able to service my vehicle timely. I really appreciate they were able to service my vehicle timely. More

I’m not sure how it works when an appointment time is scheduled. I reside in Temple. We purchased our vehicle from this dealership as well as service plans and warranties and all. We were told it was bes scheduled. I reside in Temple. We purchased our vehicle from this dealership as well as service plans and warranties and all. We were told it was best to take our vehicle to the dealership where we purchased it. I made an appointment for for an oil change for 9:00am. I didn’t leave until close to 12:00pm. I felt this was an extremely long wait for an oil change since I made an appointment. I then overheard that it was basically a first come basis for the Quick Lane service an one needed to come earlier in the day to shorten wait time. Why have appointments? This was my first experience at this dealership’s service area. It was not a pleasant experience having to wait this long. My service advisor was helpful and courteous. I’m sorry, but I will see about going to my local dealership with my plans. I tried to stay in house. More

Love Mac Haik. . Staff always friendly and helpful. I wait for my vehicle and hear their interactions in the waiting area. Waiting areas is always clean and they a . Staff always friendly and helpful. I wait for my vehicle and hear their interactions in the waiting area. Waiting areas is always clean and they are prompt in helping folks. More

Quick and efficient service and had no issues getting a loaner even on short notice. loaner even on short notice. More

Tim was great in so kindly assisting my elderly dad with his Lincoln recall. HIs friendliness both on the phone and in person was exceptional. Thank you so much, Tim!! his Lincoln recall. HIs friendliness both on the phone and in person was exceptional. Thank you so much, Tim!! More

Excellent service! Professional and friendly. Would highly recommend this dealership to all who asked for one. Professional and friendly. Would highly recommend this dealership to all who asked for one. More

Solid service center. Much much better than the other Austin Ford dealerships. Still not as nice as most foreign brands. No barista, no free food. Just standard good. Much much better than the other Austin Ford dealerships. Still not as nice as most foreign brands. No barista, no free food. Just standard good. More