Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,418 Reviews
Call Service Center (512) 930-3673

2,418 Reviews of Mac Haik Ford Lincoln - Service Center

Sort by
March 29, 2025

It was a bit of a wait even with an appointment but I appreciated my vehicle being kept clean inside. More

by FordStrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
March 27, 2025

Tim was super helpful and great to work with! He made sure I was taken care of. More

by CHRISTINE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hairston
Report | Print
March 26, 2025

Everything ok the service was excellent, good customer support, and the service on my vehicle was on time and fast. Thanks More

by jmora75nary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 26, 2025

My serviceman, Tim, was great. He made sure my concerns were resolved. I really appreciated his help. He was very responsive and kept me informed on the progress of my repair. I go More

by debbiewoodcock66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim H
Report | Print
March 25, 2025

Jonny b is the best great job no complaints here did a great job servicing my need More

by KENNETHFREASIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olga Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Bennerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 25, 2025

Had recall performed using the mobile service. Tech was on time and finished the job within stated time. More

by JMOLNAR620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 25, 2025

SEE EARLIER REVIEW. TWO HOUR ROUTINE OIL CHANGE WITH APPOINTMENT. First time customer. Not impressive. Giving me a free next change card helped soften the blow. More

by Pooch@56
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NAME NOT KNOWN
Report | Print
Mar 27, 2025 -

Mac Haik Ford Lincoln responded

Thank you for taking time to leave this review. Our oil changes are a lot more detailed than you would find at small shop that focuses on quick turnaround times during their oil changes. Our guidelines require the vehicle be lifted and inspected by our trained technicians to make sure the job is done right and there are no other identifiable issues. Most other quick change shops have an opening in the floor where their employees quickly run down, and drain the oil. But those make it difficult to identify certain issues. Nonetheless, It should not take 2 hours and we missed the mark on this visit. Our apologies for the delay. I am glad you were given a complimentary oil change so we can show you a better experience next time. Please reach out to Trevor Lindell, Service Manager, as he would like to find out more about why it took so long on your visit so we can improve our service in the future. 512-930-3673, ask for Trevor in QuickLane. Thanks again for the information.

March 25, 2025

Thanks to mac haik for debugging and resolving several issues with my ford bronco and the fast and professional service More

by PCARZOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 24, 2025

Sophie was awesome! I had a couple of minor issues that were resolved very attentively. More

by DROGERS57US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophie Rosa
Report | Print
March 24, 2025

Vehicle pickup and delivery, along with their friendly customer service, made for an excellent experience. I certainly recommend Mac Haik’s service department. More

by Russ F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
...
3
4
5
...
242