Mac Haik Ford Lincoln - Service Center

Everyone was very helpful and worked my vehicle in as I had a flat with a slow leak and also needed an oil change. had a flat with a slow leak and also needed an oil change. More

I took my 2018 F150 in for the state inspection and because the check engine light was on. The inspection couldn’t be done because the check engine light was on. The next day i was told that the EGR because the check engine light was on. The inspection couldn’t be done because the check engine light was on. The next day i was told that the EGR valve was stuck open and would have to be replaced. I was quoted a price of $869 (my cost) for the repairs. I have the Ford Continued Warranty with a $500 deductible. I was told that the extra was for labor and shop supplies that the warranty wouldn’t cover. No details were given. Since this is my only vehicle, and I needed it back, I paid the full amount, but the next day I called to speak to the service manager to get a clear explanation of specifically what was included in the almost $400 I had to pay above the deductible. The service manager was unavailable, so I left a message and requested a call back. I still have not received a call back. I would still like to know. More

I will let you know the next time I have them fix my car because it took to long to get it done because of the holiday weekend. And I have only driven it once thank you 😊. because it took to long to get it done because of the holiday weekend. And I have only driven it once thank you 😊. More

everyone I came across was very helpful and answered all of my questions. I definitely appreciate everyone from the technician to the people at the counter that helped me out. of my questions. I definitely appreciate everyone from the technician to the people at the counter that helped me out. More

Worst experience ever. Disorganized, poor communication, not helpful. After 3 weeks of service advisors disappearing, I finally had to go up there and get my car to take Disorganized, poor communication, not helpful. After 3 weeks of service advisors disappearing, I finally had to go up there and get my car to take it somewhere else for repair. More

Great customer service from Shay as always! Had all three of my cars in for maintenance this week and he handled them all with great care and concern. Had all three of my cars in for maintenance this week and he handled them all with great care and concern. More

They came to my house so that’s amazing service for a warranty issue.l warranty issue.l More

Good curtesy and honest, patient with customers , they take their time to listen and explain well the needs of the car take their time to listen and explain well the needs of the car More

I have used Mac Haik Ford/Lincoln for many years and have never had an issue with their excellent service and their outstanding personnel. Work is performed right the first time and is done in a timely mann never had an issue with their excellent service and their outstanding personnel. Work is performed right the first time and is done in a timely manner. Principal contacts lately have been Shay Piel and Charlie Tincher -- both gentlemen are extremely easy to work with and very competent. More

After 3 weeks of no communication, I gave up trying to have them look at issues I was having with the truck I bought a couple of weeks prior to that from them. have them look at issues I was having with the truck I bought a couple of weeks prior to that from them. More