Mac Haik Ford Lincoln - Service Center

The Service Tect. handled the service very professionally. Had two suggestions which i appreciated and had done. The wait was very long (about 3 hrs.) however, we needed to have the inspecti professionally. Had two suggestions which i appreciated and had done. The wait was very long (about 3 hrs.) however, we needed to have the inspection done including the annual service in order to get our license plate. Even though it was a long wait, he handled the process very well. i do not remember his name. More

Best service possible! We had a small emergency our house, wife went to go to work and the Lincoln was 'dead'. Usually not a problem but went to start the 2nd vehicle and th We had a small emergency our house, wife went to go to work and the Lincoln was 'dead'. Usually not a problem but went to start the 2nd vehicle and that was 'dead' too. Panic call to my favorite service reps, Sandy and Patrick. No problem, get here as soon as you can and we'll take care of you. True to form, the team came through and before mid-after noon everything was working just fine and I was back on the road. More

Great service and very responsive to questions. Christal did a great job keeping us informed throughout the process and was very accommodating. Turn around time and very responsive to questions. Christal did a great job keeping us informed throughout the process and was very accommodating. Turn around time was quicker than expected. More

Took my pickup in for routine service: oil change and tire rotation. The staff was very professional and hospitable. Also nice that it’s close to home. tire rotation. The staff was very professional and hospitable. Also nice that it’s close to home. More

Retuning Roush package Jerod was great. He set up a time for me to bring in my truck. He called me as soon as the car was ready. Great communication and service. I mad Jerod was great. He set up a time for me to bring in my truck. He called me as soon as the car was ready. Great communication and service. I made the mistake of taking my truck to another dealer (Maxwell) for service as they are closer to where I live. They removed the Roush tune when they did a service calling for boots, coils and plugs. I specifically told them that I did not want the Roush tuning changed/ removed. After I received my truck, they told me the Roush tuning was still good, but the truck was clearly more sluggish in handling. I then brought the truck to Jerod to discuss the issue. He had it checked out and confirmed the tuning was changed and took great care to fix the problem. By the way, I purchased the truck from Mac Haik in 2016. More

I was totally satisfied with the whole experience. Everyone I met was friendly and knew what they were doing. They were ready to help the moment I arrived at the service department. I was impressed wi Everyone I met was friendly and knew what they were doing. They were ready to help the moment I arrived at the service department. I was impressed with my service writer Robert Gonzales. My car was ready much quicker than I expected. More

Now that was easy! I dropped my truck off with no appointment, for oil change and tire rotation. Shay Piel wrote up my ticket and two hours later he called to say My Tru I dropped my truck off with no appointment, for oil change and tire rotation. Shay Piel wrote up my ticket and two hours later he called to say My Truck is ready. Now that was easy! Danny More

Professional, knowledgeable, polite, thorough, efficient! just had an oil change, tire rotation and topped off DEF fluid. The young lady (didn't get her name) was very thorough in going over what work was per just had an oil change, tire rotation and topped off DEF fluid. The young lady (didn't get her name) was very thorough in going over what work was performed. Very polite, knowledgeable. An altogether pleasant experience. Price was good, service was perfect. Thank you! More

Fast oil change and tire rotation - friendly, helpful staff Came in at 3:40pm on a Tuesday for an oil change and tire rotation. Wanted to use Fordpass points so the technician collected my email for the accoun Came in at 3:40pm on a Tuesday for an oil change and tire rotation. Wanted to use Fordpass points so the technician collected my email for the account so that I wouldn't have to worry about it later. At 4:50pm he called me up and handed me the receipt and my keys - good to go. I'll return for the next oil change and tire rotation. More

General vehicle maintenance I came for general Quik Lane services on my vehicle. There were three pleasant people to assist me. The service was efficient and priced fairly. I came for general Quik Lane services on my vehicle. There were three pleasant people to assist me. The service was efficient and priced fairly. More