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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,236 Reviews

2,236 Reviews of Mac Haik Ford Lincoln - Service Center

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March 17, 2020

The service was excellent and the sales staff were helpful. I would highly recommend them to anybody looking for good service. I rate them at a 10 More

by RWADDLETX
Recommend Dealer
Yes
Employees Worked With
Daniel "Doc" Leisy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Zamora
March 17, 2020

I really appreciate how nice everyone is at the Quick Lane! I always have to wait but it’s worth it! Great service and I know my car is in good hands! More

by CHRISSY36
Recommend Dealer
Yes
Employees Worked With
Quick Lane Manager
March 16, 2020

F250 Service Jason Norman is a very prompt and professional service advisor. He clearly explain the service recommended and listened to my concerns. Then we deci More

by BJSLAUGHTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
March 13, 2020

This was my first service visit to Mac Haik and it was a good one! They were all so polite and helpful. Not only did they take care of my oil change and tire rotation in a timely manner, they were able to t More

by Trrwllc13
Recommend Dealer
Yes
Employees Worked With
Charles Blagden
March 13, 2020

Robert was very friendly easy to work with laughed at all my stupid jokes put up with my smart ass great guy would highly recommend anyone to go see him More

by 31javierh
Recommend Dealer
Yes
Employees Worked With
Robert in service center
March 12, 2020

Excellent Service Department, always recommend everyone go see the guys in the quick lane department. The keep my Ford Fusion in great shape. Mike always does his best to help me. More

by BYRON.NIEH
Recommend Dealer
Yes
Employees Worked With
Michael Lawrence
March 11, 2020

Second time, with 2 separate Lincoln MKX models that I’ve requested navigation updates and been unable to get them. I realize most of issue is with Lincoln, but I don’t appreciate being treated like a doofus More

by CARRIE2350
Recommend Dealer
No
Employees Worked With
Sivia Sasa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Harris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clark Allen, Dillon Aviles
Apr 21, 2020 -

Mac Haik Ford Lincoln responded

This was certainly not our intention and we have brought your comments to the attention of the Service Dept Mangers Edwin Holmstrom. Please call him at 512-930-6250 to discuss further. Warm Regards, Sivia Sasa, Internet Sales Director

March 11, 2020

Great experience with Jason Norman, brought vehicle in for oil & filter change & tire rotation. While I was waiting for vehicle to be taken care, was able to visit with all the employees that I know. Gr More

by RWERCHAN
Recommend Dealer
Yes
Employees Worked With
Sivia Sasa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Creighton Lynn, Sandy Braswell, Terry Leggett
March 10, 2020

First time service I took my 2020 Ford Explorer in on 2/29 to get a first time service (oil change). I dropped it off and within an hour of drop off I received a call le More

by JENPHILLIPS32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel (spelling?
March 09, 2020

Truck Service I called the service shop and Chrystal answered the phone. She scheduled an appointment for 7AM the following week. I arrived and they took my truck More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrystal
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