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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,421 Reviews

2,421 Reviews of Mac Haik Ford Lincoln - Service Center

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September 04, 2020

Cristal was amazing. The part was back ordered and she kept me informed about status weekly. Excellent service. The part was the right one and fixed in the same day More

by HASUNDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristal
September 04, 2020

Jason was friendly and efficient. I always use Mac Haik for my car maintenance. I had an appointment, i usually rely on the shuttle service, but due to the circumstances, my Grand Daughter gave me a ride. More

by GISELLEHOOPES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Creighton Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Tisdale, Dustin Clarkson, Jason Norman
September 02, 2020

The fast lane service for regular maintenance of oil changes & tire rotation along with checking over the usual inspection items was very good. There's one thing that wasn't part of the normal inspect More

by trosckes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A young lady but I don't remember her name because I'm out of town filling out this report.
Sep 04, 2020 -

Mac Haik Ford Lincoln responded

Reviews like yours provide encouraging feedback. We are always looking for ways to improve. If you have any further questions, please give us a call. We're always happy to help!

September 02, 2020

I had an appointment that was a joke! An 1 1/2 hour wait for oil and rotate tires I was use to someone meeting me especially when I arrived. Stool at desk until finally one guy said can I help u. I had b More

by NANNANPAPO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jason Norman
September 02, 2020

Thank you! Top class service. The waiting area clean and comfortable. Service Associates asking if we needed anything/water. Thank you Jason Norman, you are the best More

by SHANOVER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
September 01, 2020

Their service department always takes such good care of my truck. Every person I have encountered has taken the time to explain things to me and my options. The techs have always done a great job on my car More

by 820432
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell, Edwin Holmstrom
September 01, 2020

Jason took care of everything He got me quota for tires Jason took care of everything He got me quota for tires and went over all repairs needed in the future so I can plan for them Great job More

by RONBEAVER
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Sep 02, 2020 -

Mac Haik Ford Lincoln responded

Thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please let us know. Take care!

September 01, 2020

QuickLane team is always great. James, Jason, Shay, Sophie, and the rest of the crew are always accommodating. We use them for all of our Fords. More

by FordFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophie , Jason Norman, Trevor Lindell, Edwin Holmstrom
Sep 04, 2020 -

Mac Haik Ford Lincoln responded

Hello, we're pleased to hear everything was completed to your satisfaction! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 28, 2020

Trevor went above and beyond. Great doing business with you. Would highly recommend. We love our new Navigator and love the fact that Mac Haik retrieves it and leaves us a loner for required maintenance. More

by ARCHIEH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
August 28, 2020

Friendly and polite employees that provide excellent service. They followed all guidelines concerning Covid-19. Vehicle was repaired in a timely manner, Best service center in town. More

by JOSBORN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman, Trevor Lindell, Edwin Holmstrom
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