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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,418 Reviews

2,418 Reviews of Mac Haik Ford Lincoln - Service Center

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September 10, 2020

Had routine 20,000 mile service. Wait time was reasonable. Would like to have had the Sync3 map updated, but was told it was expensive and time consuming and was advised I would be better off to d More

by LCJ1251
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Norman
September 09, 2020

The service was amazing,,Made appointment and they was ready for me when I got there.Its AWSOME when you go to your vehicle serviced and you are remembered,,You walk in and the service advisory say your n More

by ZKEEBLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Holmstrom
September 09, 2020

We’ve been going to the service department for over 15 years. Our vehicles always receive excellent care and staff are professional. We feel we can trust our Service Writer without concern More

by CBSTOKESCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
September 08, 2020

Shay always takes great care of me and stays in good communication with me about what's going on. He is consistently the best customer service rep and I appreciate his hard work. More

by MEGANRUHE
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2020

am very please with Mac Haik as i buy from them this is the second truck and they do my service also will lead my friends to them also More

by JESSE_REICH39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman, Trevor Lindell, Edwin Holmstrom
September 07, 2020

worked with "pat" from truck dept--call when part arrived and was there for install sat morn--backup camera was instaled within one hour and also there was recall on car that was fixed at the same time outst More

by AL30
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
pat kab-----
September 07, 2020

Great service. I was greeted immediately . Service on my vehicle took the exact amount of time he projected. His professionalism and attention to detail is greatly appreciated. More

by PBARBA512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
September 04, 2020

Cristal was amazing. The part was back ordered and she kept me informed about status weekly. Excellent service. The part was the right one and fixed in the same day More

by HASUNDBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristal
September 04, 2020

Jason was friendly and efficient. I always use Mac Haik for my car maintenance. I had an appointment, i usually rely on the shuttle service, but due to the circumstances, my Grand Daughter gave me a ride. More

by GISELLEHOOPES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Creighton Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duane Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Tisdale, Dustin Clarkson, Jason Norman
September 02, 2020

The fast lane service for regular maintenance of oil changes & tire rotation along with checking over the usual inspection items was very good. There's one thing that wasn't part of the normal inspect More

by trosckes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A young lady but I don't remember her name because I'm out of town filling out this report.
Sep 04, 2020 -

Mac Haik Ford Lincoln responded

Reviews like yours provide encouraging feedback. We are always looking for ways to improve. If you have any further questions, please give us a call. We're always happy to help!

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