Back

Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,426 Reviews

2,426 Reviews of Mac Haik Ford Lincoln - Service Center

Sort by
October 08, 2020

Shay Piel is just great and is our go to guy. He is a valuable asset to your organization. We hope you value him as much as we do. More

by DOLOMITE-LIVES
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

The service department at Mac Haik are a pleasure to deal with. Always helpful and friendly. This trip was, once again, just the normal great service I receive at Mac Haik. Jason Norman is a great help. More

by PRITCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman, Edwin Holmstrom
October 07, 2020

Shay Peal and Jason Norman have been incredibly helpful whenever I have needed service. They are both professional, helpful and customer focused. I really enjoy working with them. Chuck Clayton More

by CHUCK74
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman
Oct 08, 2020 -

Mac Haik Ford Lincoln responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 07, 2020

Y’all quoted me more service than needed to be done. When questioned about it, it was determined half of what was quoted needed to be replaced. Everybody was nice other than that More

by ROUTECOMBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Mulligan
October 07, 2020

Fast professional service.I can always depend on Norman Jason to provide advice that solves the problem at hand. Jerry. CAR WSH NEXT TRIP,NOVEMBER More

by JCLOV
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Norman
October 06, 2020

The overall service was excellent. Great service department. Sophie followed up well and really did a great job of taking care of me. I will definitely take my vehicle back for service at Quick La More

by CRIS.D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophie, Jason Norman
October 06, 2020

Great service and service people were very careful about keeping the car clean. The service mangers behind counter keep me informed. Thanks job well done. More

by ROBERTHANSON188
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman, Trevor Lindell, Edwin Holmstrom
Oct 08, 2020 -

Mac Haik Ford Lincoln responded

Robert, we're pleased to hear everything was completed to your satisfaction! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

October 06, 2020

Great team, easy to work with and friendly to all. Thanks again for the great service. Will be looking for tire next time and will give yall first shot. More

by PHARR.MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman
October 05, 2020

Great dealership. Long time customer, service department and new car showroom. Never have I been disappointed with any service rep. or new car salesman. Thanks. More

by F86BRAT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thumbs up to those in the service bays., Jason Norman
Oct 08, 2020 -

Mac Haik Ford Lincoln responded

We are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you again for choosing Mac Haik Ford! We hope to be of service to you again! Take care!

October 05, 2020

When I picked up my car, I had to take it back twice before I could even get home...it was very frustrating and apparently, it wasn't driven before I was called....loud noise and then the under carriage More

by PAT42
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Shay Piel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sophie
Nov 03, 2020 -

Mac Haik Ford Lincoln responded

Pat, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please contact Duane Harris at 512-930-8301 when you have an opportunity, and we will be more than happy to try and turn your experience around.

...
175
...