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Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,426 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,426 Reviews of Mac Haik Ford Lincoln - Service Center
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October 14, 2020
I had a great experience with my oil change and free lincoln car wash. The service people are spot on. I was also please with my sales person Zac Deegan. lincoln car wash. The service people are spot on. I was also please with my sales person Zac Deegan. More
by Happy-go-lucky
Verified Customer
October 14, 2020
Good service. Salesman , Daniel “Doc” , is kind and helpful. Good and friendly dealer, will comeback in the future and recommend to my friends go to this dealer for their new vehicle. helpful. Good and friendly dealer, will comeback in the future and recommend to my friends go to this dealer for their new vehicle. More
by CHAUKYVANDOAN
October 13, 2020
Friendly and fast service with good service working around my schedule for a good price. I did not wait long and was in a comfortable waiting room. around my schedule for a good price. I did not wait long and was in a comfortable waiting room. More
by CJ.CHOPIN
Employees Worked With
October 12, 2020
I appreciate the attention to detail and coordination Mr. Norman made on my behalf to work with my schedule and accommodate my vehicle service request. Norman made on my behalf to work with my schedule and accommodate my vehicle service request. More
by RREYES119
Employees Worked With
Jason Norman, Edwin Holmstrom
October 12, 2020
Service Advisor Heidi Rowling. Good attention to detail. Happy with service. Follow up was very good. Would visit service dept in the future. Heidi was very professional. Happy with service. Follow up was very good. Would visit service dept in the future. Heidi was very professional. More
by JLOO_ROUND ROCK
Employees Worked With
Heidi Rowling
October 11, 2020
In 2013, we purchased a new F150 from Mac Haik. At that time we met Jason Norman, service advisor. He is the biggest reason that we continue to drive to Georgetown to have our truck serviced. He is what time we met Jason Norman, service advisor. He is the biggest reason that we continue to drive to Georgetown to have our truck serviced. He is what every dealer wants in an employee....fast, honest and knowledgeable. We've worked with other service advisors at Mac Haik, and they were all good, but Jason is the best so far as we are concerned. More
by DPT862
Employees Worked With
Jason Norman
October 10, 2020
The Quick Lane service is very efficient and the technicians are very friendly and knowledgeable. The service managers take great care of you and attend to any of your needs. The waiting area is v technicians are very friendly and knowledgeable. The service managers take great care of you and attend to any of your needs. The waiting area is very comfortable and clean. And at this time they addressed the COVID19 precautions very well. More
by Jean
Employees Worked With
Sophie Rosa - 5 stars !!
October 09, 2020
My wife and I have always brought our Explorer here since our purchase back in 2015. Always friendly, upfront, and quick service. What more could you ask for from a service department? Great job to the whole our purchase back in 2015. Always friendly, upfront, and quick service. What more could you ask for from a service department? Great job to the whole team. More
by JPATRICK.REEDER
Employees Worked With
Other Employees :
Jason Norman, Trevor Lindell, Edwin Holmstrom
October 08, 2020
I have a new Ford Explorer and needed my first oil change and also needed a piece of trim under the dash connected -- it was missing bolts and was only noticed several months after purchase. I phoned Shay to and also needed a piece of trim under the dash connected -- it was missing bolts and was only noticed several months after purchase. I phoned Shay to ask about the Fast Lane process and he was very polite and gave me great advice. When I came to Mac Haik a few days later, he remembered me, got my car in line for service and said he would do his best to get the trim connected. I was able to leave my car and returned when he phoned me. The oil change and small repair were done and I was on my way in a few minutes. Shay is very professional, works hard, and I will be back for my regular service and anything else that happens along the way. Great service. More
by CKAYMICHELL
Employees Worked With
October 08, 2020
I have bought a used truck and a new car from this dealership. Service and Sales have been great each time. Brought my car in because the SYNC system was not working properly, and I thought it need dealership. Service and Sales have been great each time. Brought my car in because the SYNC system was not working properly, and I thought it needed an upgrade. I spoke with Heidi who explained it was something more serious than that. I brought the car in and the techs (sorry that I do not know their names) determined I needed a new computer module for Sync. It was obvious this would not be a rapid repair, the part had to be ordered from Dearborn twice, and needed software upgrades. Since it was not a quick fix, they provided me with a loaner car at no charge. Heidi called every day to let me know the status, so I always knew what was going on. I now have the care back, it works great, and I am satisfied. More
by MRBOB1997
Employees Worked With
Heidi Rowling ?????
