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Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,430 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,430 Reviews of Mac Haik Ford Lincoln - Service Center
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November 19, 2020
IT WAS A PLEASENT SURPRISE TO SEE THE M/B IN THE RESALE LOT AS I WAS JUST WALKING THROU THELOT AFTER DROPPING OF MY F150 FOR SERVICE. IT WAS EXACTLY WHAT MY WIFE WAS LOOKING FOR. JEREMY GREEN WAS EASY AND LOT AS I WAS JUST WALKING THROU THELOT AFTER DROPPING OF MY F150 FOR SERVICE. IT WAS EXACTLY WHAT MY WIFE WAS LOOKING FOR. JEREMY GREEN WAS EASY AND VERY NICE TO DEAL WITH. HE MET ALL OUR NEEDS AND REQUESTS. More
by SAILSLADY1202
Verified CustomerEmployees Worked With
Jeremy Green, Jose Ocampo
November 19, 2020
Mark Stepp is amazing. Would use anyone else. Thanks Mark I really appreciate all the updates and work done in a timely manner. I will refer anyone I know to you. I really appreciate all the updates and work done in a timely manner. I will refer anyone I know to you. More
by JROGERS1982
Employees Worked With
November 18, 2020
I have been using this Mac Haik Ford for my service needs for about 5 years. The last time I had my car serviced, I went to a recommended auto repair shop close to where I work for convenience. It was not a for about 5 years. The last time I had my car serviced, I went to a recommended auto repair shop close to where I work for convenience. It was not a good experience. I came back to Mac Haik for a needed repair and an oil change. Mike was my service associate. He was friendly, professional and helped me with my car that I had to leave running out in the parking lot due you a dead battery. He called when it was ready and went over what had been done. He made it very easy for me. I will be back. More
by DBEAU31
Employees Worked With
Mike in service, Jason Norman
November 18, 2020
Great all around except by the time I got home I had a flat tire. Not sure if due to metal trash of shop but thinking so. Could maybe get confirmation if I was able to upload photo of metal clip. But what flat tire. Not sure if due to metal trash of shop but thinking so. Could maybe get confirmation if I was able to upload photo of metal clip. But what’s done is done. More
by CRICE0023
Employees Worked With
Female
November 18, 2020
Excellent service. Very professional and courteous staff. It was very easy for me to come in and get my truck taken care of. These guys are great. It was very easy for me to come in and get my truck taken care of. These guys are great. More
by MEGAN.LOGAN0324
Employees Worked With
Jason Norman
November 18, 2020
Needed to get my oil changes but my boss needed me to complete a ton of work. Mac Haik rebooted their Wifi for me (they said it was slow when I asked on check-in and offered to restart it) so I could wo complete a ton of work. Mac Haik rebooted their Wifi for me (they said it was slow when I asked on check-in and offered to restart it) so I could work. They did a flawless Oil Change, Tire Rotation and battery check for me. Left me alone to work then let me know when it is done. Oh, and they very nicely encouraged masks while I was there to encourage health. More
by DAVID.EVELYN.ELLIS
Employees Worked With
Michael Lawrence, Isaac O'Bannan
November 17, 2020
Dealership was easy to find along HY 35 with spaces for parking. People in Service were very friendly and attentive. They addressed all the issues I brought up about my vehicle.. They went the extra mile parking. People in Service were very friendly and attentive. They addressed all the issues I brought up about my vehicle.. They went the extra mile in updating my GPS, which took a long time. More
by slshegg
Employees Worked With
November 17, 2020
Mark was great! Kept me in the loop and everything was done on time. Super helpful and even followed up after the work had been completed. done on time. Super helpful and even followed up after the work had been completed. More
by JOSH97
Employees Worked With
November 13, 2020
I have two older Fords, a 1997 Expedition (early version) and a 2000 Focus Wagon. I have received great support from Jason Norman in both of his positions at Mack Haik. I have been very pleased with the pe and a 2000 Focus Wagon. I have received great support from Jason Norman in both of his positions at Mack Haik. I have been very pleased with the performance of your repair shops. More
by JLHSCTX
Employees Worked With
Jason Norman
November 12, 2020
I would like to say that shay was very nice to work .but I one thing to say since we got our back the break is making a noise and they was not doing that before we bring the car in I one thing to say since we got our back the break is making a noise and they was not doing that before we bring the car in More
by CINDY_MACGUINNESS
Employees Worked With
