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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,428 Reviews

2,428 Reviews of Mac Haik Ford Lincoln - Service Center

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December 09, 2020

Buy a new car there every three years. Would not go Buy a new car there every three years. Would not go back if it was not convenient. Will be looking for a 2021 model soon. More

by RZIDONIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shay Piel
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2020

Shay really is an asset to Mac Haik and we always turn to him for help. Why do we need 25 words to say we’re hapoy More

by DOLOMITE-LIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2020

Had a factory recall for the backup camera on my 2020 Mustang GT. Heidi took great care of me - from the initial diagnosis to the final repair. Everyone that I dealt with from drop off to pick up was fr More

by greg81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Rowling - 5 Stars!
Dec 17, 2020 -

Mac Haik Ford Lincoln responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

December 08, 2020

HEIDI TOOK GREAT CARE OF ME ; I WAS IN PANIC MODE BEING THE HOLIDAY SEASON also 365 mi from home. I bought my vehicle at this dealership in 2016 More

by MJEZISEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heidi Rowling
December 07, 2020

I like this place, which is why I keep coming back. They are pleasant and remind me of hat maintenance is needed every time I visit. More

by Mac in Leander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
December 07, 2020

The buying experience was enjoyable and the Service Dept personal is very attentive during my maintenance visits. I drive in from Ft Worth (2 1/2hr approx drive) and I do call ahead and they have been Great More

by ELECMMM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hiedi , Grayson McCaleb
December 07, 2020

The Customer service was outstanding. However I was not sure what was inside my truck because there was some sort of brown shavings that I had to go and vacuum. More

by STELLADLRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2020

I always bring my truck to you for all services. I do believe the labor charges are unreasonable at times. My last visit the labor charges were over $100hr More

by HUNTERS357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shay Piel
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2020

Service writer Michael Lawrence greeted me as I approached the desk. Covid 19 precautions were in effect. I was kept apprised on the progress of the service as I waited in the area. More

by BENNIEBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael,Lawrence
Dec 17, 2020 -

Mac Haik Ford Lincoln responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

December 06, 2020

Jason at Quick Lane offered superior customer service. He did great in explaining what service was needed on my truck. Very satisfied with outcome of the work performed. Kyle, mechanic technician who More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, mechanic technician doing actual work, Jason Norman
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