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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,428 Reviews

2,428 Reviews of Mac Haik Ford Lincoln - Service Center

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December 15, 2020

I have been a part of the Mac Haik family of dealerships since the late 1990's. Management, sales and service have always provided first class services. Mac Haik is now our corporate fleet vehicle provider More

by CHAD.LIESMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duane Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Karuse, Rene Chavira, Jason Norman, Edwin Holmstrom
December 15, 2020

They are only getting 3 out or 5 starts because I was told that my grill guard would only take 2 hours to install and it ended up taking 4 hours. The product was great and the install was great just not More

by Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Aviles, Tobi Schneider
December 14, 2020

Customer service was amazing as always! Oil Change , Customer service was amazing as always! Oil Change , fluid change and tire rotation. Appreciate Quick Lane. Thank you for your attention to detail More

by TERESA68NELS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman, Trevor Lindell, Edwin Holmstrom
Dec 18, 2020 -

Mac Haik Ford Lincoln responded

Hello Teresa68nels, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Dec 18, 2020 -

TERESA68NELS responded

Thank you

December 14, 2020

Great job and great service. Real good customer service, respectful, timely, knowledgeable and friendly. Great job on social distancing in the wait room. Good job More

by PASTORWEKLINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
December 14, 2020

Robert was great however requiring a minimum number of words is stupid. If you want feedback let us choose what to answer. Robert was great. More

by VENAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Dec 18, 2020 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

December 11, 2020

Mark has been taking care of my vehicles for the past Mark has been taking care of my vehicles for the past 20 years. He is always accessible and keeps me informed about the status of the repairs More

by homie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

December 09, 2020

Shay, as he always does, is very courteous and professional. He treats the customers with respect and understanding. And, he made sure that we got the car wash for our Navigator! More

by DENNIS SYMANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

Christal Smith in Service was great to work with! Everyone in the service department did a great job. Our vehicle is running great again, thanks! More

by JASEGARST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christal Smith
December 09, 2020

Christal Smith was my service advisor for a recent warranty repair. Christal kept me informed, and explained the repair in detail. Her professionalism was refreshing. More

by PETERSON1805
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christal Smith
December 09, 2020

Service personnel helpful and Texas friendly! Time servicing vehicle better than anticipated.serviceman helpful as to what needed to be done and applied coupon for further discount More

by KFDEVEREUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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