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Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,428 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,428 Reviews of Mac Haik Ford Lincoln - Service Center
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December 31, 2020
Christal is an awesome service advisor. I had to postpone my appointment several times due to work and illness. She was very understanding and was able to reschedule without any issues. Thank yo postpone my appointment several times due to work and illness. She was very understanding and was able to reschedule without any issues. Thank you Christal! More
by KACKEROO
Verified CustomerEmployees Worked With
Christal Smith
December 31, 2020
We had an issue with our expedition,I called the service We had an issue with our expedition, I called the service department and Crystal Smith did an excellent job in helping us resolve the issue. We hav We had an issue with our expedition, I called the service department and Crystal Smith did an excellent job in helping us resolve the issue. We have dealt with her for the last two years and ALWAYS get the very best service. She is quick to respond and follows through all the way to the end. She never makes you feel stupid, never pushes unnecessary costs on you, and makes sure the job is done right and to our expectations. She is very courteous and professional More
by DMABE59
Employees Worked With
Crystal Smith
December 29, 2020
Service advisor was very friendly and helpful and knowledgeable. Very happy with the overall experience. We will return for future needs. Thank you for your help! knowledgeable. Very happy with the overall experience. We will return for future needs. Thank you for your help! More
by raywarren22
Employees Worked With
Girl in quick lane desk.
December 25, 2020
Had to start with a different vehicle than the one I first wanted to look at online. Edgar was great to take time with me finding a different car. He was good at explaining and taking time on all the f first wanted to look at online. Edgar was great to take time with me finding a different car. He was good at explaining and taking time on all the features of the vehicle. He stayed after hours so I could take the vehicle home that night. More
by WLBLLB
Employees Worked With
Jared Zamora, Dustin Clarkson, Edgar Cruz
December 25, 2020
Happy with the quick service. They took the time to listen to my needs and get it fixed right the first time. Heidi was great and kept in touch throughout the process. listen to my needs and get it fixed right the first time. Heidi was great and kept in touch throughout the process. More
by JGRAY7299
December 24, 2020
Destroyed a tire at the ranch over the weekend. Called Gene in parts to see if they had the tire in stock. They didn't but he ordered it to come in that afternoon. Gene got me in touch with Shay in Quick Gene in parts to see if they had the tire in stock. They didn't but he ordered it to come in that afternoon. Gene got me in touch with Shay in Quick Lane. Shay got the tire mounted and had the spare put back in its proper place. All went smoothly. More
by HSWENSON05
December 24, 2020
This is my 2nd time using Mac Haik for service and just like the first time the service was completely quickly. The service team is courteous, informed and friendly. There was a recall that was brought t like the first time the service was completely quickly. The service team is courteous, informed and friendly. There was a recall that was brought to my attention during my visit. Jason gave me the option of taking care of it that day - awesome. Thank you Jason for getting me in and out of there quickly today. I'll be back. More
by GREGWCLARK3
Employees Worked With
Jason Norman
December 24, 2020
Patrick and his team are Rock Stars! They have been excellent at making sure I make it home safe for over 8 years! I wish the entire team a Safe and Merry Christmas. excellent at making sure I make it home safe for over 8 years! I wish the entire team a Safe and Merry Christmas. More
by BILLY42
Employees Worked With
Patrick Kablaitis
December 22, 2020
This was a regular oil change and check at 33k miles. They had told me it was very busy but theta got me in and out of Fast Lane in under 2 hours. They had told me it was very busy but theta got me in and out of Fast Lane in under 2 hours. More
by SCOTTANDJOYCEHELM
Employees Worked With
Trevor Lindell
