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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,426 Reviews

2,426 Reviews of Mac Haik Ford Lincoln - Service Center

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February 23, 2021

Shay was very patient while explaining my questions regarding my low tire message and the "change oil" notice that also came up for the very first time on my 2017 Escape. More

by VBRANOM
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Mac Haik Ford’s Quick Lane serviced my F-150, in 90 minutes, without an appointment. They changed the oil and filters, rotated the tires, completed a State inspection and replaced the windshield wiper More

by STENPOSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2021

A mixup in communication left is without a car for a few more days than expected. Other than that, I have no other complaints. Our care was taken care of. More

by HANNAH G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget her name.
Feb 22, 2021 -

Mac Haik Ford Lincoln responded

Hello Hannah, we appreciate you taking the time to leave us this feedback. We will be sure to pass along your comments to the team, as your satisfaction is of utmost importance. Please don't hesitate to reach out if there's anything additional we can do for you. Safe travels!

February 15, 2021

They took very good care of me even thought the car wash was down and there “trim tech” was out. They did the best they could with what they had and I appreciate Shay and his warm welcome to the area that r More

by jordywinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Mac Haik Ford Lincoln responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

February 13, 2021

Time frame for the repair was accurate. The representative kept me informed. Called when he said he would. Cost quoted was accurate. If you want a review requiring a minimum of 25 words More

by C.TYLER.WILSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff I think
Feb 15, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

February 10, 2021

Prompt service, was denied service from the Hutto location and was able to drop the vehicle off and pick up next day here. Would definitely return for business. More

by carmijo41
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
Feb 13, 2021 -

Mac Haik Ford Lincoln responded

Hello, we're so pleased to hear that everything was completed so quickly and to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels.

February 09, 2021

Jon Salisbury, Mac Haik Body Shop liaison, was awesome! Throughout the repair of Lincoln Aviator, He ensured that we were well informed regards the status of our vehicle throughout progress, and fully att More

by JUDDWSTAPLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Salisbury
Feb 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mac Haik Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 09, 2021

I brought my vehicle in for recall work. The work was completed in a timely manner and everyone was friendly. My vehicle is running much better and I am happy with the work. More

by simeonhayward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
February 09, 2021

Great Service very friendly people. A survey should never have a minimum word requirement, so if you're wondering why you're not getting many surveys back you have your answer. Sometimes 5 stars is just 5 st More

by BINFORDJLB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Lindell
Feb 11, 2021 -

Mac Haik Ford Lincoln responded

Thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

February 08, 2021

Appt. was honored. Kept up-to-date on progress. Job done correctly in a timely manner. Was given a quote and explanation for charge for future job. Mike was great service advisor. Comfortable waiti More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lawrence
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