Mac Haik Ford Lincoln - Service Center

Nice clean shop, Courteous staff.The oil change took Nice clean shop, Courteous staff. The oil change took longer than expected but they had several staff members sick. Will defiantly come back fo Nice clean shop, Courteous staff. The oil change took longer than expected but they had several staff members sick. Will defiantly come back for regular service. They also sold me the Truck and it was better than most dealerships I have dealt with. More

Great support by Service Adviser Trevor who coordinated transport of the F150 to shop and the service provided. Likewise to the service tech team for the work. Thanks, MacHaik for always providing excellen transport of the F150 to shop and the service provided. Likewise to the service tech team for the work. Thanks, MacHaik for always providing excellent customer service. More

Typical great service from Jason. Friendly greeting, keeps you informed and takes ownership of the reason for the visit. Mac Haik is the only place my truck has been serviced since I bought it from the keeps you informed and takes ownership of the reason for the visit. Mac Haik is the only place my truck has been serviced since I bought it from them. More

Received excellent service. Focus is truly customer oriented. I received a quick turn around. Trevor Lindell provided exceptional support. I highly recommend Mac Haik Lincoln. oriented. I received a quick turn around. Trevor Lindell provided exceptional support. I highly recommend Mac Haik Lincoln. More

Jason is always eager to listen to my concerns and they have always taken care of me quickly and efficiently. Great job fellas, I really appreciate it. have always taken care of me quickly and efficiently. Great job fellas, I really appreciate it. More

(This is for the Body shop Area.) It. was terrible having my car sitting in the body shop 32 days, while I had to use my 30 days off Insurance. Hopefully I won’t need Insurance days that I won’t haven having my car sitting in the body shop 32 days, while I had to use my 30 days off Insurance. Hopefully I won’t need Insurance days that I won’t haven. Service for the oil change was great! More

I've been here over a dozen times and I expect variance, but after this last time I probably wont be going back. The time estimate (1-1.5 hours) was half of what it actually took to get me out of there for but after this last time I probably wont be going back. The time estimate (1-1.5 hours) was half of what it actually took to get me out of there for a oil change/tire rot/state inspection. I get it that you can get busy, but time estimates need to be at least close and keep me updated. The vehicle got pulled back ~70 minutes after checking in so I was expecting 2 hours. Not 3. It took 3, seemingly because of some small issues that needed addressing for the inspection (license plate light and wipers). The vehicle got taken out of the bay and reparked in front for at least 30 minutes after the tech advised on those issues. Then it went back in to fix those (policy I guess... makes sense to not do any work in the parking lot). Then it sat for another 15-20 minutes out front before I was called to check out. Thats a lot of time over the estimate that I'm sitting in the waiting room, looking at my vehicle doing nothing. The ~$34 for a license plate light is ridiculous. Its probably a quarter hour of labor minimum, but come on. You're holding me hostage because its needed for the inspection. The wipers "needing" replacement was worse. I just used them on the way there and they were fine. By that time it had been over two hours so I'm pot committed, so I'm going to give you the money now and you wont see any more over time. Use some common sense and don't leave me with a ~$133 bill for a regular oil change/tire rot/inspection with two overpriced gotchas. Customer-facing employees were friendly and good attitude. More