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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,418 Reviews

2,418 Reviews of Mac Haik Ford Lincoln - Service Center

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April 13, 2021

Great service and support. Always advising on maintenance. One thing forgotten by the tech was resetting the oil percentage. Here are the required extra words More

by FOYLE01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
April 10, 2021

The recall was taken care of, but took longer than I was told. I specifically asked, but according to crystal it was due to the procedures Ford set up. Everyone was very nice. More

by THELENESCARBOROUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christal Smith
Apr 11, 2021 -

Mac Haik Ford Lincoln responded

Hi, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

April 09, 2021

Easy to work with. Customer friendly. Satisfied with the work. Clean waiting room. Good coffee. A suggestion- would be nice if Ford would vacume and wash the vehicle. More

by john.d.ellis.tx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Apr 10, 2021 -

Mac Haik Ford Lincoln responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

April 09, 2021

Always great service from the entire Team in Quick Lane. They take great care of me and my family and our cars! Thanks for being an awesome Pit Crew!!! More

by SSPILLAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Norman
Apr 10, 2021 -

Mac Haik Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

April 09, 2021

So very organized and efficient. Very impressed with the Quick Lane Cree especially Jason Norman. Will certainly be back as a regular customer. Parking is a little difficult. More

by ALOMARYUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
April 08, 2021

Courteous and professional interaction with customers. Explanation and recommendations on what services are available or needed. Customer satisfaction is of the upmost importance to the services rendere More

by RDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2021

The service was great, Patrick my service writer went out of his way to get the work done in one day. I would highly recommend this dealership. More

by FCOLSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Kablaitis, Edwin Holmstrom
April 08, 2021

Brake noise, 2014 F150, found no problem with brakes, only makes noise when backing up. Was told noise is typical for 2013, 14! Noise remains. More

by trw10807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Esparza
April 07, 2021

Jason has been working on my F150 since I purchased it in 2011. He is ALWAYS friendly, knowledgeable and patient to explain. I did recommend Jason to a couple of friends that I know they purchased F150 there More

by HAOCHENG41869
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
April 06, 2021

Great service, Jason always does the very best, very professional and pleasant. Will continue to use Mac Haik for all my service needs. The wait, 2 hours did not seem out of the ordinary. More

by Schoenings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Norman
Apr 07, 2021 -

Mac Haik Ford Lincoln responded

Hello, your satisfaction means a lot to us, and we truly appreciate you choosing Mac Haik Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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